Megan Roark
Denton
Summary
Dynamic professional with a proven track record at Kenan Advantage Group Inc., excelling in asset management and optimization. Demonstrated attention to detail and problem-solving skills, enhancing asset utilization and efficiency. Adept at coordinating cross-functional teams to streamline processes and improve service delivery, ensuring high-quality outcomes in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Asset Specialist
Kenan Advantage Group Inc.
08.2022 - Current
- Managed asset inventory to ensure accuracy and efficiency in tracking equipment and resources.
- Conducted regular audits to identify discrepancies and improve asset management processes.
- Assisted in developing strategies for optimizing asset utilization across various departments.
- Coordinated with cross-functional teams to facilitate timely asset procurement and deployment.
Debt Collector
Ally Financial Inc.
01.2022 - 08.2022
- Managed delinquent accounts, ensuring timely communication with clients to facilitate debt recovery.
- Developed and maintained strong relationships with customers to encourage prompt payment.
- Analyzed account data to identify patterns and implement effective collection strategies.
- Collaborated with internal teams to resolve disputes and enhance customer satisfaction during collections process.
Data Entry Clerk
Ranstad Staffing
04.2021 - 10.2021
- Processed high volumes of data entries with accuracy and efficiency.
- Maintained organized digital filing systems to enhance data retrieval and reporting.
- Collaborated with team members to streamline data entry procedures, improving workflow.
- Conducted regular audits of data entries to ensure compliance with quality standards.
Assistant Manager
Auto Rescue
03.2015 - 01.2021
- Led daily operations to ensure efficient workflow and high-quality service delivery.
- Developed training programs for staff, enhancing team performance and customer satisfaction.
- Implemented process improvements that streamlined operations and reduced turnaround time.
- Analyzed customer feedback to identify areas for service enhancement and employee development.
Education
High School Diploma -
Sanger High School
Sanger, TXSkills
- Attention to detail
- Dispatch software
- Stress tolerance
- Time management
- Prioritizing calls
- Problem-solving
- Dispatching procedures
- Schedule management
- Dispatch coordination
- Customer relations
- Route planning
- Updating logs
- Route navigation
- Schedule coordination
- Routing orders
- Maintaining call metrics
- Work order management
- Service coordination
Timeline
Asset Specialist
Kenan Advantage Group Inc.
08.2022 - Current
Debt Collector
Ally Financial Inc.
01.2022 - 08.2022
Data Entry Clerk
Ranstad Staffing
04.2021 - 10.2021
Assistant Manager
Auto Rescue
03.2015 - 01.2021
High School Diploma -
Sanger High School