Summary
Overview
Work History
Education
Skills
Timeline
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Megan Robinson

Riverview,FL

Summary

Invested professional dedicated to forming trusting relationships and advocating for best interests of clients. Expertise in the mental health field, offering a Bachelor of Arts in Psychology, and a 3+ year background serving non-profit organizations through volunteer, advocacy and counseling positions.

Overview

13
13
years of professional experience

Work History

National Suicide Prevention Line Crisis Counselor

Vibrant Emotional Health
08.2022 - Current
  • Provides brief counseling, emotional support and referrals for New York residents
  • Supports individuals dealing with mental health and emotional issues
  • Implements skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns
  • Evaluated risk to client or others by gathering information and conducting assessments
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence
  • Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures

Sexual Assault Advocate

DC Rape Crisis Center (DCRCC)
07.2021 - 07.2022
  • Acute crisis intervention for victims of sexual assault providing counseling, emotional support and resources in the community and/or the hospital
  • Empathetically communicated with victims to facilitate collection of evidence and support victims during assessment and treatment
  • Cooperated with coworkers and emergency response staff to process incoming patients
  • Collaborated with law enforcement, SANE nurses and emergency room staff, to improve services for sexual assault victims
  • Provided in-person training to new onboarding staff during acute response to dispatch calls
  • Communicated with Executive Director and Advocacy Services Coordinator regularly to address ways to improve serving victims

Volunteer Crisis Helpline Counselor

Community Advocates for Family and Youth (CAFY)
01.2021 - 05.2022
  • Provided quality telephone intervention to victims of all crime
  • Offered accurate, up-to-date information to callers
  • Referred callers to appropriate community resources
  • Gathered accurate and detailed information about callers for reporting and follow-up purposes
  • Guided clients in developing skills and strategies for dealing with trauma

Legal Assistant

4th Judicial District Attorney's Office
03.2011 - 05.2012
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes in county court for misdemeanor and felony cases
  • Maintained litigation dockets and calendars for Division B County Court attorney, noting deadlines for responsive pleadings, motions, hearings and trials
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion

Education

Bachelor of Arts - Psychology

Ashford University
San Diego, CA
05.2020

Skills

  • Expertise in Mental Health Services
  • Interpersonal Communication
  • Remote Work Experience
  • Strong Work Ethic
  • Decision-Making and Problem-Solving Abilities
  • Team work and collaboration skills
  • Inbound Call Management

Timeline

National Suicide Prevention Line Crisis Counselor

Vibrant Emotional Health
08.2022 - Current

Sexual Assault Advocate

DC Rape Crisis Center (DCRCC)
07.2021 - 07.2022

Volunteer Crisis Helpline Counselor

Community Advocates for Family and Youth (CAFY)
01.2021 - 05.2022

Legal Assistant

4th Judicial District Attorney's Office
03.2011 - 05.2012

Bachelor of Arts - Psychology

Ashford University

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