BRITNEY POLYCARPE JOSEPH
Miami,FL
Summary
Compassionate and dedicated Registered Clinical Social Work Intern with a Master of Social Work and hands-on experience in mental health, crisis intervention, and trauma-informed services. Proficient in conducting risk assessments, providing supportive counseling, and documenting client interactions while collaborating effectively with individuals and support systems to identify essential resources. Strong communication, active listening, and problem-solving skills developed through experience serving diverse populations. Eager to leverage clinical expertise and crisis support experience in Adult Inpatient Psychiatry to make a meaningful impact on patient care.
Overview
2
2
Languages
1
1
Certification
10
10
years of professional experience
Work History
988 Suicide Crisis Counselor
Contact Care Line, Inc.
Knoxville, Tennessee
11.2023 - Current
- Provide evidence-informed brief supportive counseling and crisis intervention to individuals experiencing emotional distress and mental health concerns.
- Conduct assessments in accordance with program policies and procedures, including evaluation of suicide risk and immediate safety concerns.
- Provide suicide prevention support, active listening, emotional support, validation, and appropriate crisis intervention based on presenting needs.
- Connect individuals with community resources and higher levels of support when clinically appropriate.
- Maintain accurate and detailed documentation of contacts, assessments, interventions, safety considerations, and follow-up needs.
Mental Health Therapist
Kai Wellness Center
Sunrise, Florida
01.2024 - 04.2024
- Provided counseling services to adult males experiencing depression, anxiety, trauma, grief, loss, and other life challenges.
- Established therapeutic relationships and provided a supportive environment for clients to discuss mental health and psychosocial concerns.
- Applied trauma-informed and evidence-based approaches to support coping, emotional regulation, and personal functioning.
- Documented clinical services and client progress while maintaining appropriate professional standards.
988 Lifeline Counselor
Jewish Community Services of South Florida
Miami, Florida
01.2023 - 12.2023
- Provided emotional support and crisis intervention to individuals experiencing mental health, emotional, and situational concerns.
- Connected individuals to community resources and appropriate services based on identified needs.
- Used active listening, empathy, validation, and problem-solving to support individuals during periods of crisis or distress.
- Completed documentation of client interactions and interventions while maintaining professionalism and confidentiality.
Health Educator – Prevention
Hope for Miami
Miami, Florida
01.2023 - 08.2023
- Facilitated Relationship Smarts sessions within Miami-Dade County Public Schools addressing adolescent health, relationships, media influences, and social environment.
- Delivered curriculum according to program standards while maintaining engagement and supportive communication with participants.
Spirited Girls Teacher – Trauma-Informed Curriculum
Pace Center for Girls
Miami, Florida
05.2020 - 01.2023
- Delivered trauma-informed curriculum focused on communication, life skills, vocational skills, diversity, spirituality, and developmental needs.
- Provided mentoring and support while documenting child/adolescent behavior and progress during activities.
- Used relationship-building, active listening, and supportive communication to address behavioral and social-emotional needs.
Intern Care Coordinator
Children of Inmates, Inc.
Miami, Florida
01.2022 - 12.2022
- Provided individual counseling and care coordination support to families seeking assistance with strengthening relationships between children and incarcerated parents.
- Assessed family needs, provided emotional support, and helped connect families with appropriate services and resources.
- Maintained client documentation and communicated with families in a professional, trauma-informed manner.
Resource Teacher
Broward County Public Schools
Hallandale, Florida
08.2018 - 01.2019
- Provided small-group and one-on-one support to improve student skills and functioning in the regular education setting.
- Implemented individualized modifications and reinforced skills to support student performance and participation.
- McNicol Middle School
Social Sciences Teacher ESOL Department
Broward County Public Schools
Tamarac, Florida
03.2017 - 06.2018
- Worked with diverse students, including English-language learners, using supportive communication and individualized learning strategies.
- Facilitated small-group activities and collaborated with staff to address educational and developmental needs.
- Millennium Collegiate Academy 6-12
Education
Master of Social Work -
Barry University
Miami Shores, FloridaMaster of Science - Communication
Lynn University
Boca Raton, Florida05-2017
Bachelor of Arts - Communication Management
Saint Leo University
Tampa, Florida05-2016
Skills
- Crisis Intervention
- Suicide Risk Assessment
- Mental Health Support
- Case Management Support
- Care Coordination
- Trauma-Informed Care
- Individual Counseling
- Community Resource Navigation
- Safety Planning
- Active Listening
- Documentation & Record Keeping
- Interdisciplinary Communication
- Problem Solving
- Prioritization
- Client Advocacy
- Diverse Populations
Certification
Florida Registered Clinical Social Work Intern, Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT)
LANGUAGES
English – Native
Haitian Creole – Fluent
Timeline
Mental Health Therapist
Kai Wellness Center
01.2024 - 04.2024
988 Suicide Crisis Counselor
Contact Care Line, Inc.
11.2023 - Current
988 Lifeline Counselor
Jewish Community Services of South Florida
01.2023 - 12.2023
Health Educator – Prevention
Hope for Miami
01.2023 - 08.2023
Intern Care Coordinator
Children of Inmates, Inc.
01.2022 - 12.2022
Spirited Girls Teacher – Trauma-Informed Curriculum
Pace Center for Girls
05.2020 - 01.2023
Resource Teacher
Broward County Public Schools
08.2018 - 01.2019
Social Sciences Teacher ESOL Department
Broward County Public Schools
03.2017 - 06.2018
Bachelor of Arts - Communication Management
Saint Leo University
Master of Science - Communication
Lynn University
Master of Social Work -
Barry University