Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Rodes

Northfield,Ohio

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant Extern

Broadview Heights Family Medicine
Broadview Heights, Ohio
03.2024 - Current
  • Maintained accurate records of patient information, treatments, medications and test results in accordance with HIPAA regulations.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Administered injections, medications and treatments as directed by the physician.
  • Collected samples from patients for laboratory testing purposes.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.

Retail Manager

Stufff N Puffs LTD
Twinsburg, Ohio
08.2016 - Current
  • Oversaw all aspects of merchandising within the store including product placement and display design.
  • Resolved customer complaints in a timely manner with a focus on satisfaction.
  • Maintained cleanliness standards throughout the store by delegating tasks to staff members.
  • Maintained positive relationships with customers by providing exceptional service.
  • Managed daily operations of the store, including opening and closing procedures.
  • Supervised staff to ensure customer satisfaction and proper performance of duties.

Barista

Dunkin Donuts
Macedonia, Ohio
10.2015 - 08.2016
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Assisted with catering orders for corporate clients or private parties upon request.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Education

Medical Assistant Certification -

Eastern Institute
Greenville, NC
04.2024

High School Diploma -

Nordonia High School
05.2015

Skills

  • EMR Updating
  • Vital signs monitoring
  • Medical Equipment Operation
  • HIPAA Compliance
  • Immunization Administration
  • Exam Room Preparation
  • Anatomy and physiology understanding
  • Physician support
  • Instrument Sterilization
  • Medical terminology knowledge
  • Team Collaboration and Communication
  • Continuous Learning Attitude
  • Decision-Making Competence

Certification

  • Medical Assistant, April 10th 2024

Timeline

Medical Assistant Extern

Broadview Heights Family Medicine
03.2024 - Current

Retail Manager

Stufff N Puffs LTD
08.2016 - Current

Barista

Dunkin Donuts
10.2015 - 08.2016

Medical Assistant Certification -

Eastern Institute

High School Diploma -

Nordonia High School

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Megan Rodes