Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Megan Royall

West Jordan,UT

Summary

Dynamic professional with extensive experience in operations management and team leadership. Known for exceptional problem-solving skills and a commitment to customer service, contributing to streamlined project management and effective resource allocation.

Overview

7
7
years of professional experience

Work History

Operations Manager

BAM Advisory Group
Lakewood, CO
08.2021 - Current
  • Transitioned from client and operations support to operations manager, reflecting strong performance reliability and vital contributions to overall firm expansion.
  • Oversaw daily operational activities to enhance workflow efficiency and promote effective team collaboration.
  • Analyzed existing workflows and implemented process improvements to streamline project management operations.
  • Formulated and implemented operational strategies aimed at optimizing resource allocation and utilization.
  • Evaluated performance metrics to guarantee compliance with established quality standards and organizational policies.

Office Manager

Allstate Insurance Co
Denver, CO
06.2020 - 08.2021
  • Streamlined office operations by implementing efficient scheduling and workflow processes.
  • Managed vendor relationships to ensure timely delivery of office supplies and services.
  • Developed and maintained filing systems for effective document management and retrieval.
  • Coordinated staff meetings, preparing agendas and distributing minutes to enhance communication.

Licensed Sales Producer

Allstate Insurance Co
Denver, CO
07.2019 - 06.2020
  • Developed customized insurance solutions to meet client needs and enhance satisfaction.
  • Conducted thorough policy reviews, ensuring compliance with industry standards and regulations.
  • Built strong relationships with clients through effective communication and personalized service.
  • Trained new team members on product offerings and customer engagement strategies.

Education

Bachelor of Science - Accounting

Western Governors University
Salt Lake City, UT
02-2024

Associate of Science - Chemistry

Olympic College
Bremerton, WA
06-2019

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Staff training

Accomplishments

  • Selected as Employee of the Year (2023) for consistently exceeding performance expectations and contributing to firm success

Timeline

Operations Manager

BAM Advisory Group
08.2021 - Current

Office Manager

Allstate Insurance Co
06.2020 - 08.2021

Licensed Sales Producer

Allstate Insurance Co
07.2019 - 06.2020

Bachelor of Science - Accounting

Western Governors University

Associate of Science - Chemistry

Olympic College