Megan Rummel, RN
Ashland,VA
Summary
Board certified nurse. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess / Banquet Staff
Hermitage Country Club
05.2019 - 08.2021
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
- Proactively assisted other servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Assisted managers with quickly resolving service- and food-related issues.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously as a host, and by managing multiple tables simultaneously without compromising service quality as a server.
Server / Hostess
O'Charleys Restaurant and Bar
10.2017 - 05.2019
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Snack Bar Attendant
Ashland Skateland
09.2016 - 02.2017
- Cooked and packaged large batches of food prepared to order or kept hot until needed.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Adhered to company guidelines regarding food preparation, presentation, and storage procedures for consistent product quality.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Associate of Applied Science - Nursing
J. Sargeant Reynolds
Richmond, VA12.2023
High School Advanced Degree -
Hanover High School
Hanover, VA06.2017
Skills
- Time management
- Interpersonal communication
- Flexibility
- Initiative
- Compassion
- Problem-solving
- Emotional intelligence
- Teamwork
- Multitasking
- Calendar and Scheduling Software
- Organizational Skills
- Dependable and Responsible
Certification
- Registered Nurse - National Council of State Boards of Nursing
- CPR (Basic Life Support) - American Heart Association
- Mandated Reporter - Virginia Department of Social Services
- SIDS Risk Reduction - National Institute of Child Health and Human Development
Timeline
Hostess / Banquet Staff
Hermitage Country Club
05.2019 - 08.2021
Server / Hostess
O'Charleys Restaurant and Bar
10.2017 - 05.2019
Snack Bar Attendant
Ashland Skateland
09.2016 - 02.2017
Associate of Applied Science - Nursing
J. Sargeant Reynolds
High School Advanced Degree -
Hanover High School
- Registered Nurse - National Council of State Boards of Nursing
- CPR (Basic Life Support) - American Heart Association
- Mandated Reporter - Virginia Department of Social Services
- SIDS Risk Reduction - National Institute of Child Health and Human Development
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