Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Sassin

Spring,TX

Summary

Dynamic Medical Office Administrator with a proven track record with Dr. John C. Steffek, MD, enhancing patient experience through efficient appointment scheduling and effective communication. Skilled in insurance billing and collections, I excel in problem-solving and managing patient records, ensuring seamless operations and improved financial accuracy.

Overview

20
20
years of professional experience

Work History

Medical Office Administrator

Dr. John C. Steffek, MD
01.2007 - Current
  • Managed patient scheduling and appointment confirmations to enhance office efficiency.
  • Coordinated communication between patients and medical staff, ensuring timely information flow.
  • Oversaw billing processes and insurance verifications to maintain accurate financial records.
  • Implemented electronic health record systems, improving data accessibility for clinical staff.
  • Trained new administrative staff on office protocols and software applications for seamless operations.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
  • Pulled charts and prepared for nurse and doctor assessment.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Aided with prescription refill requests.
  • Verified benefits and worked with insurance companies to obtain payments.
  • Oversaw the implementation of a new EHR system, leading staff training sessions and addressing technical issues as they arose during the transition period.
  • Enhanced overall patient experience with introduction of more efficient appointment scheduling system.

Education

No Degree - Medical Billing And Insurance

Remington College
Houston, TX

Skills

  • Appointment setting
  • Client follow-up
  • Managing patient records
  • Chart updates
  • Customer service
  • Problem-solving
  • Strong communication skills
  • Collections experience
  • Data entry efficiency
  • Payment processing
  • Insurance billing procedures
  • Benefits verifications

Timeline

Medical Office Administrator

Dr. John C. Steffek, MD
01.2007 - Current

No Degree - Medical Billing And Insurance

Remington College

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