Summary
Overview
Work History
Education
Skills
Timeline
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MEGAN SCHRAM

Washington Township

Summary

Detail-oriented professional with seven years of experience in the banking industry and a Bachelor of Business Administration, seeking to transition to an Associate Product Manager. I am adept at quickly understanding and mastering new products, collaborating well with partners, and providing exceptional support. I developed strong analytical and research skills through acquiring my degree and through banking, I learned to leverage a deep understanding of financial products and customer needs to contribute to business growth.

Overview

9
9
years of professional experience

Work History

Branch Banker

PNC Bank
01.2022 - 03.2025
  • Provided thorough and excellent service by staying client-focused and making recommendations based on individual client needs, contributing to customer loyalty and satisfaction
  • Completed applications for personal deposit accounts and lending products, processed a variety of transactions and service requests to meet client needs, enhancing the overall customer experience
  • Collaborated closely with partners to further the client's relationship with the bank, demonstrating strong teamwork and cross-functional collaboration
  • Utilized problem-solving skills to implement solutions for clients, as well as provided guidance and support to colleagues, ensuring efficient operations and high-quality service
  • Monitored and managed risk by staying up to date on policy and procedure, paying attention to the fraud triangle, and assessing situations on a case-by-case basis, ensuring compliance and operational integrity

Teller

PNC Bank
08.2018 - 01.2022
  • Ensured that every client experience focused on their financial well-being and enriched their relationship with the bank, encouraging loyalty and repeat business
  • Consulted with clients to uncover opportunities and used product and service knowledge to solve problems
  • Provided support to branch bankers and other partners to ensure client satisfaction
  • Provided quick and efficient service to clients in the lobby and drive-through while processing a variety of transactions

Caregiver

Waltonwood at Main
06.2016 - 07.2018
  • Utilized communication skills to effectively interact with residents, co-workers, and families of residents, demonstrating strong interpersonal skills
  • Cultivated amiable relationships with residents, resulting in strong overall patient happiness and emotional well-being, showcasing attention to detail and commitment to service

Education

BBA - Marketing

Walsh College
03.2019

Skills

  • Ability to Work in a Team
  • Microsoft Office
  • Attention to Detail
  • Product Knowledge
  • Customer Feedback

Timeline

Branch Banker

PNC Bank
01.2022 - 03.2025

Teller

PNC Bank
08.2018 - 01.2022

Caregiver

Waltonwood at Main
06.2016 - 07.2018

BBA - Marketing

Walsh College

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MEGAN SCHRAM