Megan Semling
Bossier City,LA
Summary
Transformational leader with a proven track record at Everett Jewelry, where I spearheaded budget and operations management, enhancing sales and profitability. Excelled in building a cohesive team, achieving high employee satisfaction through effective leadership and problem resolution. Skilled in fostering client and vendor relationships, ensuring long-term loyalty and success. Increased yearly sales by 30% and personal closing percentage of 70%.
Overview
22
22
years of professional experience
Work History
General Manager
Everett Jewelry
Shreveport, LA
08.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Brand ambassador for Hearts on Fire, Gabriel, A Jaffe & Tacori.
- Million dollar producer.
Bridal Consultant
Happily Ever After
Shreveport, LA
08.2020 - 09.2021
- Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
- Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
- Provided emotional support for stressed brides throughout their wedding planning journey by offering compassionate guidance in addition to fashion expertise.
- Conducted thorough follow-ups with clients post-wedding to gather feedback and ensure complete satisfaction with their bridal experience.
Homemaker
Self
California
09.2007 - 09.2012
Sales Associate
Thornton and Sons Jewlry
Vacaville, CA
09.2006 - 09.2007
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and design.
- Fostered a positive work atmosphere by collaborating effectively with colleagues, contributing towards overall team success rates in meeting sales objectives.
Supervisor
Oshkosh
Pismo Beach, CA
08.2002 - 09.2006
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Arroyo Grande High School
Arroyo Grande, CAPersonal Training -
ISSA Sports Training Certification
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Time Management
- Training and coaching
Timeline
General Manager
Everett Jewelry
08.2021 - Current
Bridal Consultant
Happily Ever After
08.2020 - 09.2021
Homemaker
Self
09.2007 - 09.2012
Sales Associate
Thornton and Sons Jewlry
09.2006 - 09.2007
Supervisor
Oshkosh
08.2002 - 09.2006
Arroyo Grande High School
Personal Training -
ISSA Sports Training Certification