Megan Seng
Wheeling,IL
Summary
Experienced Sales Associate with a customer-centric approach, adept at thriving in fast-paced retail settings. Possessing excellent organizational and time management abilities, excels in delivering exceptional guest experiences through friendly interactions and in-depth product expertise.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Mariott Hotel
Jacksonville, Florida
01.2025 - 05.2025
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Handled returns and exchanges according to company policies.
- Answered incoming telephone calls to provide store, products and services information.
- Tracked sales performance metrics to identify trends in market place.
- Maintained adequate inventory through timely shelf restocking.
Bowling Attendant
Wilmette Bowling Center
Wilmette, Illinois
03.2023 - 07.2024
- Kept track of lane availability and updated it accordingly in order to maximize usage.
- Collected payments from customers for services rendered and maintained accurate records of all transactions.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Assisted customers in setting up their bowling lanes, including placing bumpers for children.
- Assisted with cleaning and maintenance of the bowling alley, including mopping floors, vacuuming carpets, polishing furniture, and stocking supplies.
To-Go Specialist
Red Robin
Houston, Texas
01.2022 - 12.2022
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Handled returns and exchanges according to company policies.
- Answered incoming telephone calls to provide store, products and services information.
- Tracked sales performance metrics to identify trends in market place.
- Maintained adequate inventory through timely shelf restocking.
Education
Professional Medical Biller/Coder
AAPC
05-2025
Skills
- Customer service
- Effective communication
- Team collaboration
- Positive customer engagement
- Multitasking Abilities
- Product sales
- Active listening
- Time management abilities
Timeline
Front Desk Agent
Mariott Hotel
01.2025 - 05.2025
Bowling Attendant
Wilmette Bowling Center
03.2023 - 07.2024
To-Go Specialist
Red Robin
01.2022 - 12.2022
Professional Medical Biller/Coder
AAPC