Megan Shake
Wentzville,MO
Summary
High energy restaurant manager with over 3+ years of experience in the industry. Proven ability to effectively manage staff and provide exceptional customer service. Collaborative leader that partners with employees and coworkers to foster a positive environment. Skilled at multitasking, working under pressure, and problem solving!
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Sauce on the Side
07.2023 - Current
- Responsible for cash handling and POS systems
- Managed a team of about 3-5, both servers and kitchen staff
- Maintained a clean and food safe environment
- (100 on latest health inspection)(2024)
- Training and developing proper techniques for new hires
- Maintaining and properly documenting inventory, including ordering items related to N/A beverages
- Resolving any conflicts or issues involving customers with care; as well as within staff
Server/Front of the House
Sauce on the Side
10.2021 - 07.2023
- Established menu knowledge of 20+ items
- Complied with all food safety regulations
- Greeted guests within 8 seconds with a friendly and warm demeanor
- Processed customer payments
- Served high-quality food efficiently and with a reasonable sense of urgency, maintaining ticket times of under 15 minutes daily
- Routinely cleaned tables, chairs, fridges, coolers, glassware, various dishes and silverware
Education
High School Diploma -
Holt High School
Wentzville, MO06.2021
Skills
- Customer service
- Effective Team Leadership
- Time management
- Decision-making
- Task delegation
- Documentation and reporting
- Relationship building
- Customer relationship management (CRM)
- Conflict resolution
Certification
SERVSAFE: Food Protection Manager Certification, 2023
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Manager
Sauce on the Side
07.2023 - Current
Server/Front of the House
Sauce on the Side
10.2021 - 07.2023
High School Diploma -
Holt High School
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