MEGAN SHORT
Indianapolis,IN
Summary
Seasoned Retail Store Manager with more than 30 years of experience in a fast-paced retail environment. Excellent time management and leadership skills. Track record of achieving exceptional results in reducing shrink and increasing sales.
Overview
32
32
years of professional experience
Work History
Co Team Leader
Ollie’s Bargain Outlet
Indianapolis, Indiana
07.2025 - Current
- Supervised daily operations to enhance team performance and streamline workflow.
- Trained new staff on company policies and operational procedures to support their success.
- Coordinated inventory management to ensure optimal stock levels and minimize disruptions.
Assistant Store Manager
Bath and Body Works, Limited Brands
Indianapolis, Indiana
10.2021 - 07.2025
- Oversaw inventory management and stock replenishment processes.
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on store policies and customer service standards.
Assistant Store Manager
Bed Bath & Beyond
Greenwood, USA
06.2017 - 10.2021
- Oversee the opening and closing procedures within the store.
- Collaborated with customers to enhance shopping experience through informed product recommendations.
- Focus on how to best meet customer needs while working with team members to provide high-quality customer experience.
- Resolved customer service issues and addressed complex inquiries to ensure customer satisfaction.
- Coach and motivate team members to maximize performance to meet personal sales goals.
- Interview and hire quality team members.
- Coached and motivated team members to achieve personal sales goals and improve overall team performance.
Performance Manager
Family Dollar
Indianapolis, USA
10.2013 - 07.2017
- Formulated and implemented training programs to enhance employee skills and accommodate individual learning differences.
- Identified potential losses and developed strategies to mitigate risks effectively.
- Supervise surveillance, detection, or criminal processing related to theft and criminal cases.
- Monitored compliance with operational, safety, and inventory control procedures to ensure adherence to physical security standards.
- Formulate and implement training programs, applying principles of learning and individual differences.
Certified Training Store Manager
Family Dollar
Indianapolis, USA
12.2004 - 10.2013
- Directed and supervised employees in sales, inventory management, cash reconciliation, and customer service to ensure operational efficiency.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Evaluated, trained, and hired personnel in sales and marketing establishments, promoting or terminating staff based on performance.
- Determined specific tasks for each employee to enhance team efficiency.
- Implemented security protocols to protect employees and company assets.
Service Area Team Leader
Meijer
Indianapolis, USA
05.1994 - 12.2004
- Delivered customer service by greeting and assisting customers, addressing inquiries and resolving complaints.
- Hired, trained, and evaluated personnel in sales or marketing establishments.
- Assigned employees specific duties to optimize workflow and ensure task completion.
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Education
High School Diploma -
Decatur Central High School
Indianapolis, INCertified Training Store Manager -
Family Dollar
Indianapolis, INService Area Team Leader -
Meijer
Indianapolis, INSkills
- Inventory Control
- Administration management
- Human resources
- Customer service
- Time Management
- Visual Merchandising
- Inventory Control
Timeline
Co Team Leader
Ollie’s Bargain Outlet
07.2025 - Current
Assistant Store Manager
Bath and Body Works, Limited Brands
10.2021 - 07.2025
Assistant Store Manager
Bed Bath & Beyond
06.2017 - 10.2021
Performance Manager
Family Dollar
10.2013 - 07.2017
Certified Training Store Manager
Family Dollar
12.2004 - 10.2013
Service Area Team Leader
Meijer
05.1994 - 12.2004
High School Diploma -
Decatur Central High School
Certified Training Store Manager -
Family Dollar
Service Area Team Leader -
Meijer