MEGAN SKIPPER
Clarkton,NC
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
17
17
years of professional experience
Work History
Sales Representative
Del-Ton Incorporated
03.2008 - Current
- Negotiated contracts with clients and developed relationships with key personnel.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collaborated with cross-functional teams to identify and address customer needs.
- Financial planning, analysis and projection for the customer’s buy dollars for the year
- In-depth understanding of financial options and strategies
- Analyze order and invoicing data to create customer account reports
- Forecast quarterly sales to have inventory for production
- Coordinate weekly communication meetings with operations and sales teams to review product allocations
- Attend and actively participate in promotional events and trade shows as necessary to market product line.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Generated new leads through networking and attending industry events.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
Waitress
Andy’s of Elizabethtown
01.2007 - 05.2008
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Administrative Work Study Assistant
Bladen Community College
08.2006 - 04.2008
- Completed research, compiled data, and assisted in timely reporting.
- Developed detailed reports to track student progress and performance.
- Assisted in preparation and administration of exams and tests.
- Interacted with students by phone, email, or in-person to provide information.
Education
MBA - Business Administration
Fayetteville State University
Fayetteville, NC12.2020
Bachelor of Science - Psychology
University of North Carolina At Pembroke
Pembroke, NC12.2010
Associate of Applied Science - General Education
Bladen Community College
Dublin, NC07.2008
Skills
- Sage 100 2022
- Microsoft Office (Word, Excel, PowerPoint) and QuickBooks
- Constructive Feedback
- Prospecting and Cold Calling
- Outreach Initiatives
- Product and Service Knowledge
- Wireless Telecommunications
- Strategic Planning
Timeline
Sales Representative
Del-Ton Incorporated
03.2008 - Current
Waitress
Andy’s of Elizabethtown
01.2007 - 05.2008
Administrative Work Study Assistant
Bladen Community College
08.2006 - 04.2008
MBA - Business Administration
Fayetteville State University
Bachelor of Science - Psychology
University of North Carolina At Pembroke
Associate of Applied Science - General Education
Bladen Community College
Similar Profiles
Katelynn EdwardsKatelynn Edwards
Machine Operator Technician at Del-TonMachine Operator Technician at Del-Ton
Sable BoothSable Booth
Sales Associate at Bon Ton Studio/Bon Ton BabySales Associate at Bon Ton Studio/Bon Ton Baby
Christopher SanchezChristopher Sanchez
Server at Ton Ton Ramen & YakitoriServer at Ton Ton Ramen & Yakitori