Megan Sloan
Batesville,IN
Summary
Hardworking and reliable student with strong ability in customer service and communication. Highly organized, proactive and punctual with team-oriented mentality.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Waitress
Lil Charlie’s
Batesville, IN
06.2022 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Food Delivery Driver
To Go Delivery Service
Batesville, IN
03.2020 - 06.2021
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Carried food in insulated bags to maintain hot or cold temperature.
- Documented time of delivery to record completion of order.
- Delivered fresh food to customers across local area.
- Communicated with restaurant staff to coordinate deliveries and obtain destination address.
Intern
Margaret Mary Health
Batesville, IN
05.2021 - 05.2021
- Collaborated with team members to grow contributions through diligent focus and attention to detail.
- Assessed and prioritized multiple responsibilities, developing multitasking and time management skills.
- Worked well in team environment as well as independently.
- Worked alongside senior team members to learn related job tasks and roles.
- Accepted instruction from management regarding assignments and tasks.
Food Service Worker
B&G Dairy Bar
Sunman, IN
06.2019 - 03.2020
- Acquired new skills to support team and further accommodate customer needs.
Food Server
B&G Dairy Bar
Sunman, IN
06.2019 - 03.2020
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Calculated charges, issued table checks, and collected payments from customers.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
Dishwasher
Ertel Cellars Winery
Batesville, IN
12.2018 - 02.2020
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Replaced clean utensils in storage bins for easy access.
- Restocked main kitchen areas with items from shelves, coolers and freezers.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
Education
Certified Phlebotomist -
Ivy Tech
Batesville, IN 08.2020 - 05.2021
Bachelor Of Science - Radiation Therapy
IUPUI
Indianapolis, IN 08.2021 -
High School Diploma -
Batesville High School
Batesville, INSkills
Customer Service
Certification
Licensed Phlebotomist - 2021
Timeline
Waitress
Lil Charlie’s
06.2022 - Current
Bachelor Of Science - Radiation Therapy
IUPUI
08.2021 -
Intern
Margaret Mary Health
05.2021 - 05.2021
Certified Phlebotomist -
Ivy Tech
08.2020 - 05.2021
Food Delivery Driver
To Go Delivery Service
03.2020 - 06.2021
Food Service Worker
B&G Dairy Bar
06.2019 - 03.2020
Food Server
B&G Dairy Bar
06.2019 - 03.2020
Dishwasher
Ertel Cellars Winery
12.2018 - 02.2020
High School Diploma -
Batesville High School