Megan Smith
Happy Valley,OR
Summary
Bartender with extensive experience in crafting cocktails and alcoholic beverages. Proficient in various drink-making techniques, ensuring high-quality service. Committed to delivering exceptional patron experiences through attentive service and beverage knowledge.
Overview
16
16
years of professional experience
Work History
Lead Bartender Trainer
Heritage Pub
Happy Valley, OR
02.2016 - Current
- Supervised POS system to ensure accurate entries and financial tracking.
- Managed Oregon Lottery transactions, maintaining records and resolving issues efficiently.
- Balanced shift income to ensure accountability and achieve financial precision.
- Oversaw inventory management to reduce waste during shifts.
- Trained new employees using efficient methods to accelerate the onboarding process.
- Fostered a cohesive environment, enhancing team collaboration and support.
- Pioneered streamlined processes for shift income balancing, significantly reducing discrepancies.
- Focused on analytical approaches to improve overall operational efficiency.
Bartender - Private & Night Cruises
Portland Spirit
Portland, OR
02.2016 - 07.2016
- Ensured guest comfort and safety across three vessels while maintaining high service standards in bars and restaurants.
- Managed inventory and sanitation to uphold efficient bar operations and compliance with health codes.
- Conducted safety drills, adhering to established emergency protocols and procedures.
- Expanded knowledge of liquor inventories, cocktail menus, and wine lists to elevate guest experience.
- Hosted events, guaranteeing service satisfaction and product availability for all guests.
- Crafted creative drink alternatives during inventory shortages, ensuring seamless service during cruises.
- Optimized bar efficiency through rigorous inventory management and sanitation practices, enhancing overall cruise quality.
Night PIC
Sports on Tap
Happy Valley, OR
02.2015 - 02.2016
- Coordinated nightly restaurant operations to maximize staff efficiency and maintain inventory accuracy.
- Developed a new beverage menu and assessed food items to improve customer satisfaction.
- Hosted large sports groups, council meetings, and birthday parties, increasing nightly business.
- Managed bartending services and lottery games to ensure smooth operations.
- Handled daily and weekly liquor orders to guarantee consistent supply.
- Organized community engagement events, expanding clientele through sports group gatherings and city council meetings.
Shift Manager
Rocco's Place
Portland, OR
09.2009 - 02.2015
- Directed bartending operations, ensuring efficient service and accurate inventory management.
- Boosted Sunday revenue through Service Industry Night with popular drink specials.
- Managed end-of-night accounting, including lottery sales, to maintain financial accuracy.
- Prepared and served deli-style and cooked food, achieving high levels of customer satisfaction.
- Executed opening and closing duties, maintaining cleanliness and operational readiness.
- Coordinated bar operations without security personnel, fostering safe and welcoming environment.
- Optimized inventory management and beverage service to meet customer demands while maximizing profitability.
Education
General Science -
Mt Hood Community College
Oregon City, OR01.2013
Skills
- Bartending
- Mixology
- Customer service
- POS system
- Inventory management
- Cash handling
- Training
- Food preparation
- Sanitation
- Safety procedures
- Teamwork
- Problem solving
- Cocktail crafting
- Sanitation compliance
- Customer relationship management
- Upselling strategies
- Preparing garnishes
- Superior customer service
References
- Diem "Yimi" Nguyen, 503-442-7996
- Jason Batten, 503-970-5606
- Jim Burgum, 503-348-0226
Locations
- Happy Valley, OR
- Portland, OR
References
References available upon request.
Timeline
Lead Bartender Trainer
Heritage Pub
02.2016 - Current
Bartender - Private & Night Cruises
Portland Spirit
02.2016 - 07.2016
Night PIC
Sports on Tap
02.2015 - 02.2016
Shift Manager
Rocco's Place
09.2009 - 02.2015
General Science -
Mt Hood Community College
Similar Profiles
ANGEL NOMSA NYATHIANGEL NOMSA NYATHI
Salesperson at Asaba Pub&bar,Heritage Pub&barSalesperson at Asaba Pub&bar,Heritage Pub&bar
ISABELLA T. LUMBROSOISABELLA T. LUMBROSO
Sales Business Partner at Premium Pub Collection - Stonegate Pub CompanySales Business Partner at Premium Pub Collection - Stonegate Pub Company
Schuyler HulsSchuyler Huls
Bartender at Scooter's Pub (Formerly Jimmy's 94th Ave Pub)Bartender at Scooter's Pub (Formerly Jimmy's 94th Ave Pub)
Jazzmine WatkinsJazzmine Watkins
Certified Nursing Assistant (CNA) 2 at Providence Portland Medical CenterCertified Nursing Assistant (CNA) 2 at Providence Portland Medical Center
Lori DietzLori Dietz
Lead Bartender at Loyal Legion PDXLead Bartender at Loyal Legion PDX