Megan Stalvey
Petsense by Tractor Supply
Fayetteville,NC
1
year of professional experience
Dynamic Pet Stylist at Petsense by Tractor Supply, recognized for leading a salon with the highest add-on percentages in the entire company. Enhancing customer satisfaction through expert grooming techniques and strong communication skills. Fostering a calm environment that addressed both pet and owner needs effectively. Passionate about promoting pet health and wellness.
Work History
Pet Stylist
1 Year- Groomed 30-35 dogs and cats per week, using various tools such as shears, nail clippers, blades, brushes and de-matting and de-shedding combs.
- Performed breed-specific grooming services, including bathing, brushing, trimming, and styling.
- Handled pets safely during grooming appointments, reducing stress through calm, patient care.
- Inspected coats, skin, ears, and nails to identify grooming needs and possible concerns.
- Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners.
- Educated pet owners on proper grooming techniques and at-home care, promoting healthier pets and reduced need for professional intervention.
- Resolved behavioral issues during grooming sessions to ensure positive experiences for pets and owners.
- Maintained organized grooming records, pet preferences, and service notes for consistent care.
- Followed store safety, animal welfare, and grooming procedures to ensure reliable daily operations.
- Boosted customer satisfaction through personalized grooming services tailored to individual pet needs and preferences.
- Provided exceptional customer service, addressing any questions or concerns promptly and professionally to ensure satisfaction with each grooming experience.
- Communicated service recommendations and appointment updates clearly with pet owners.
- Drove appointment bookings by implementing a targeted marketing strategy that highlighted unique grooming services.
- Collaborated with team members to ensure smooth daily operations, consistently meeting scheduling demands and maintaining high-quality standards.
- Balanced multiple appointments simultaneously without compromising attention to detail or customer satisfaction levels.
- Handled difficult customers diplomatically while addressing concerns promptly, minimizing negative feedback or potential conflicts.
Education
Certified Groomer - Dog And Cat Grooming
High School Diploma
Skills
Strong communication skills
Patience and empathy
Grooming sanitation practices
Animal behavior
Grooming safety standards
Customer engagement strategies
Product expertise
Time management
Continuous learning
Grooming expertise
Breed-specific grooming
Portfolio is a physical copy
Digital pictures available upon request
Timeline
Pet Stylist
Petsense by Tractor Supply
11.2025 - CurrentRead More
PetSmart Apprenticeship Program
Certified Groomer from Dog And Cat Grooming
Read More
Corona Del Sol
High School Diploma
Read More