Summary
Work History
Education
Skills
Timeline
Generic

Megan Staples

Ellwood City,PA

Summary

Proven Administrative Executive with a track record of enhancing customer satisfaction and streamlining record-keeping at Resource Tek. Expert in data entry and office administration, I excel in creating secure, efficient systems and fostering strong client relationships. My collaborative approach and customer service skills have significantly contributed to organizational success.

Work History

Administrative Assistant

Universal Tool and Supply
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Administrative Executive

Resource Tek
Koppel, Pa
  • Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
  • Collected data, input records, and protected electronic files.
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
  • Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.

Education

Diploma - Gender Studies

Lincoln Junior Senior High School
Ellwood City, PA
05.2014

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration

Timeline

Administrative Assistant

Universal Tool and Supply

Administrative Executive

Resource Tek

Diploma - Gender Studies

Lincoln Junior Senior High School

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Megan Staples