MEGAN STEPHENSON
Chicago,USA
Overview
7
7
years of professional experience
Work History
Senior Coordinator, Membership & Operations
MCI Group USA
2023.06 - Current
- Proficient in managing a range of administrative tasks, including monitoring inboxes, meeting planning, training new employees, preparing agendas.
- Experienced in engaging with members, working with vendors, and handling invoicing and financial coding.
- Skilled in updating and improving databases, utilizing Microsoft Suites for collaboration, and batching tasks for efficiency.
- Support networking events by assisting with program coordination and registration processes.
- Helped implement an in-house CMR system, providing feedback and operations experience.
Tour Guide
Windy City Ghosts
2022.06 - Current
- Leading engaging tours for groups ranging from 2 to 30 people, ensuring a memorable experience.
- Managing guest logistics. Coordinating tour schedules and maintaining guest satisfaction.
Membership Support Specialist
Smithbucklin
2022.06 - 2022.12
- Monitored the inbox, answering the phones, and aiding clients in accessing their membership profiles
- Communicating with a team, conference and event, planning, office upkeep, organization and time management
Student Ambassador
DePaul University
2018.09 - 2021.06
- Mastery of communicating and cold calling alumni, soliciting donations, fundraising, customer relations, coordination, and working with others
- Mastered phone etiquette and aided in training other employees
Education
BA - Sociology, French
DePaul University
Chicago, IL06.2022
Skills
- Microsoft Suite
- Customer Service
- Scheduling
- Fundraising
- Event Assistance
- Project assistance
- Database management
- New hire orientation
- Data entry
- Client coordination
- Meeting coordination
- Technical support
Languages
French
Native or Bilingual
Spanish
Elementary
Timeline
Senior Coordinator, Membership & Operations
MCI Group USA
2023.06 - Current
Tour Guide
Windy City Ghosts
2022.06 - Current
Membership Support Specialist
Smithbucklin
2022.06 - 2022.12
Student Ambassador
DePaul University
2018.09 - 2021.06
BA - Sociology, French
DePaul University