Overview
Work History
Education
Skills
Websites
Languages
Timeline
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MEGAN STEPHENSON

Chicago,USA

Overview

7
7
years of professional experience

Work History

Senior Coordinator, Membership & Operations

MCI Group USA
06.2023 - Current
  • Proficient in managing a range of administrative tasks, including monitoring inboxes, meeting planning, training new employees, preparing agendas.
  • Experienced in engaging with members, working with vendors, and handling invoicing and financial coding.
  • Skilled in updating and improving databases, utilizing Microsoft Suites for collaboration, and batching tasks for efficiency.
  • Support networking events by assisting with program coordination and registration processes.
  • Helped implement an in-house CMR system, providing feedback and operations experience.

Tour Guide

Windy City Ghosts
06.2022 - Current
  • Leading engaging tours for groups ranging from 2 to 30 people, ensuring a memorable experience.
  • Managing guest logistics. Coordinating tour schedules and maintaining guest satisfaction.

Membership Support Specialist

Smithbucklin
06.2022 - 12.2022
  • Monitored the inbox, answering the phones, and aiding clients in accessing their membership profiles
  • Communicating with a team, conference and event, planning, office upkeep, organization and time management

Student Ambassador

DePaul University
09.2018 - 06.2021
  • Mastery of communicating and cold calling alumni, soliciting donations, fundraising, customer relations, coordination, and working with others
  • Mastered phone etiquette and aided in training other employees

Education

BA - Sociology, French

DePaul University
Chicago, IL
06.2022

Skills

  • Microsoft Suite
  • Customer Service
  • Scheduling
  • Fundraising
  • Event Assistance
  • Project assistance
  • Database management
  • New hire orientation
  • Data entry
  • Client coordination
  • Meeting coordination
  • Technical support

Languages

French
Native or Bilingual
Spanish
Elementary

Timeline

Senior Coordinator, Membership & Operations

MCI Group USA
06.2023 - Current

Tour Guide

Windy City Ghosts
06.2022 - Current

Membership Support Specialist

Smithbucklin
06.2022 - 12.2022

Student Ambassador

DePaul University
09.2018 - 06.2021

BA - Sociology, French

DePaul University

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MEGAN STEPHENSON