Megan Strate
Provo
Summary
Organized and detail-oriented candidate with more than four years of customer service and office administration experience. Competent at handling sensitive information and documents. Strong ability to work with others and willing to go above and beyond what is required.
Overview
4
4
years of professional experience
Work History
Technical Writer
BYU Housing Office
09.2023 - 12.2023
- I wrote technical content for the BYU Housing office, including content for the launch of their new housing application
- I wrote content for the housing website and mass messages which go out to tenants
- I also learned HTML, CSS, and SQL in order to make changes to the website's code
- Assisted students in procuring on-campus housing
Assistant Project Manager/Secretary
Intuitive IT Solutions
03.2023 - 09.2023
- Provided customer service for all clients by keeping them updated on expected project completion and any issues that arose
- Held other team members accountable for project completion
- Organized and ran weekly meetings
- Kept detailed notes and continuously updated files with new information
Legislative Intern
Utah State Legislature
01.2023 - 03.2023
- Kept up with constituent correspondence
- I drafted emails to constituents, spoke with them over the phone, and scheduled meetings with them
- Identified, researched and tracked legislative issues relevant to current public issues
- Attended legislative hearings and private meetings in order to take notes and report information to my legislators
- Reviewed pending legislation for committees and wrote succinct summaries for my legislators
- Regularly updated my legislator's schedule, including organizing and planning meetings with constituents, lobbyists, and other elected officials
Associate
BYU Enrollment Services
10.2019 - 01.2023
- Worked as a specialist advising students and applicants on issues relating to admissions, scholarships, registration, student financials, and financial aid
- Utilized the software Salesforce in order to respond to customer service questions, schedule appointments, and organize information
- Assisted students in processing tax documents for financial aid
Education
Master of Arts - Public Policy
University of Utah
Salt Lake City, UT05-2026
Bachelor of Arts -
Brigham Young University
Provo, UT12-2023
Skills
- Customer Relationship
- HTML
- CSS
- SQL
- Management
- Electronic Filing System
- Academic Administration
- Legislation Tracking
- Interpersonal Communication
- Written Communication
- Event Planning
Timeline
Technical Writer
BYU Housing Office
09.2023 - 12.2023
Assistant Project Manager/Secretary
Intuitive IT Solutions
03.2023 - 09.2023
Legislative Intern
Utah State Legislature
01.2023 - 03.2023
Associate
BYU Enrollment Services
10.2019 - 01.2023
Master of Arts - Public Policy
University of Utah
Bachelor of Arts -
Brigham Young University
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