Megan Suyenaga
Long Beach,CA
Summary
Highly motivated and thoughtful professional with a desire to take on new challenges. Strong work ethic, adaptability, and excellent interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Claims Customer Support
Guidant MSO
Murrieta, California
04.2025 - Current
- Communicated with healthcare providers to resolve claim discrepancies.
- Assisted clients with inquiries regarding claim status and procedures.
- Collaborated with team members to improve claims processing efficiency.
- Maintained detailed records of all claims and communications in databases.
- Investigated and resolved denied or rejected claims quickly and accurately.
Claims Customer Support
Innovative Management Solutions
City of Industry, California
07.2024 - 03.2025
- Contributed ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- The company went out of business, which led to my departure.
Behavioral Therapist
Center for Autism and Related Disorders, Inc
Los Angeles, CA
06.2013 - 10.2014
- Implemented evidence based individualized treatments such as applied behavioral analysis.
- Evaluated the effectiveness of therapeutic interventions and adjusting as needed based on client feedback.
- Trained parents on how to maximize skill acquisition while minimizing challenging behaviors.
Server
Yard House Restaurant
Irvine, CA
06.2009 - 06.2013
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant.
- Provided excellent customer service to guarantee satisfaction.
- Assisted in training new servers.
Education
Bachelor of Arts - Communication Disorders
California State University Long Beach
Long Beach, CA05-2013
Skills
- Database management
- Team collaboration
- Customer support
- Conflict resolution
- Attention to detail
- Effective communication
REFERENCES
- Anne Griffin (760) 590-7645 Claims Quality Supervisor
- Octavio Campos (626) 641-0858 Claims Director
- Sally Guan (626) 376-8726 Claims Customer Support
- Nicole Mewes (714) 875-0536 Referrer
Timeline
Claims Customer Support
Guidant MSO
04.2025 - Current
Claims Customer Support
Innovative Management Solutions
07.2024 - 03.2025
Behavioral Therapist
Center for Autism and Related Disorders, Inc
06.2013 - 10.2014
Server
Yard House Restaurant
06.2009 - 06.2013
Bachelor of Arts - Communication Disorders
California State University Long Beach