MEGAN TAYLOR
Summary
An organized professional with proven teaching, management, and administrative skills. I possess a strong track record in teaching effectively and cultivating positive relationships. Skilled at communicating complex information in a simple and entertaining manner. I demonstrated strengths in customer service, time management, and trend tracking. Throughout my career, I remain agile and responsive to changing markets and operational conditions.
Overview
12
12
years of professional experience
Work History
Salon Manager
Mbellish Hair Studio
10.2018 - Current
- Oversaw salon employee performance, facility cleanliness, and sales.
- Set and optimized schedules to meet coverage needs and effectively align employee strengths with business needs.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Sales consultant/Customer Service
State Farm
06.2015 - 11.2019
- Increased sales success by 10% by adapting techniques to the needs and attitudes of each client
- Developed positive and productive customer relationships as part of a robust referral pipeline
- Performed administrative tasks, including maintaining records, handling policy renewals, and general customer service
- Sold $15,000+ in insurance sales monthly, achieving 100% of quota
- Overcame objections with effective product demonstrations and persuasive communication skills
- Enhanced customer retention and expanded account growth
- Developed strong customer relationships via cold calls,presentations, and effective lead management
- Connected with 7 new clients per week, prospecting and generating leads with creative approaches
- Organized records, accounted for money collected, and processed paperwork
- Delivered exceptional service after completing sales, processing paperwork, and coordinating support.
Business Owner
Paparazzi Photo Booth
07.2016 - 09.2019
- Initiating, performing and managing all aspects of business providing excellent service
- Developing and maintaining effective business marketing, yielding consistent growth annually
- Researched market competitors and industry trends
- Client consultations during and after the contract agreement
- Designed and developed marketing materials to successfully impact business objectives
Education
Bachelor -
Purdue Global University
2024
Associates - Science
Purdue Global University
2022
Dipolma -
William J. Bogan High School
Skills
- Revenue Growth
- Pricing Structures
- Employee Retention
- Stock Maintenance
- Customer Service
- Customer Relationship Management
- Detail Oriented
- Strong Communication
Timeline
Salon Manager
Mbellish Hair Studio
10.2018 - Current
Business Owner
Paparazzi Photo Booth
07.2016 - 09.2019
Sales consultant/Customer Service
State Farm
06.2015 - 11.2019
Bachelor -
Purdue Global University
Associates - Science
Purdue Global University
Dipolma -
William J. Bogan High School
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