Megan Taylor
Conway,AR
Summary
Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated marketing student seeking internship in team projects to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Walk-On's Bistreaux & Bar
08.2022 - 07.2024
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items to enhance sales numbers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Spa Consultant
Glo Tanning
01.2021 - 08.2021
- Developed customer service strategies to ensure client satisfaction.
- Created promotional materials for spa services and events.
- Managed daily operations of the spa, including scheduling appointments and handling payments.
- Analyzed customer feedback data to improve overall customer experience.
- Implemented marketing campaigns to increase awareness about available services.
Education
BBA - Marketing
University of Central Arkansas
Conway, AR05.2024
Skills
- Guest Engagement
- Sales Expertise
- Positive and Professional
- Guest Relations Management
- Sales Techniques
- Performance Improvement
- Marketing
- Search engine marketing
- Digital marketing knowledge
- Google Marketing Platform
Affiliations
- Delta Zeta Sorority
Certification
Google Ads Search Certification
Google Ads Display Certification
References
Erik Merle from ModIntelechy
emerle88@hotmail.com | 479-462-2334
Timeline
Server
Walk-On's Bistreaux & Bar
08.2022 - 07.2024
Spa Consultant
Glo Tanning
01.2021 - 08.2021
BBA - Marketing
University of Central Arkansas