Megan Taylor
Miramar,USA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
8
8
years of professional experience
Work History
Hairstylist
Stylezbymegann
Miramar, FL
01.2019 - Current
- Created an inviting atmosphere by engaging in friendly conversations with customers.
- Effectively managed time between multiple appointments to ensure customer satisfaction.
- Delivered top-quality service for clients' cutting, coloring, and styling needs.
- Established effective communication with customers regarding their desired hairstyles.
- Educated clients on hair care techniques and products.
- Maintained knowledge of current trends and styles to provide customers with the latest looks.
- Upheld safety and sanitation standards to reduce salon risks.
- Utilized creative problem solving skills when dealing with difficult situations.
- Sanitized workstations and equipment for customer health and workplace safety.
Customer Service Representative
AT&T
Pembroke Pines, FL
04.2021 - 10.2024
- Maintained a high level of professionalism when dealing with difficult customers.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Addressed customers courteously using suitable methods and problem-solving skills.
Sales Associate
Goodwill
Pembroke Pines, FL
07.2017 - 02.2021
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Organized merchandise displays to promote higher levels of customer engagement.
Education
Associate in Arts (A.A.) - Nursing
Broward Community College
Miramar, FL08.2018
Skills
- Customer Education
- Schedule Management
- Quick Learner
- Customer Consultation
- Business Management
- Styling Tools
Timeline
Customer Service Representative
AT&T
04.2021 - 10.2024
Hairstylist
Stylezbymegann
01.2019 - Current
Sales Associate
Goodwill
07.2017 - 02.2021
Associate in Arts (A.A.) - Nursing
Broward Community College