Megan Taylor
Inkster,MI
Summary
Motivated Operations Manager/SMIT always focused on giving great customer service. Consistent in satisfying customers, and building loyalty. Demonstrates effective judgment in balancing customer, employee and company objectives.
Overview
14
14
years of professional experience
Work History
Operations Manager/SMIT
Cvs Pharmacy
Westland, MI
06.2016 - Current
- Assisted upper management with daily operations to meet standards of service and quality.
- Trained employees in effective work procedures.
- Performed opening and closing procedures including setting up registers and arranging products to keep facility operations-ready.
- Counting down the register drawers and creating deposits.
- Breaking down truck and putting away merchandise in timely manners.
- Inventory procedures such as cycle counts and BOH.
- Kept areas clean, neat and inspection-ready at all times.
- Created schedules and assigned jobs based on employee strengths.
- Coordinated payroll operations verifying hours worked and overtime.
Softlines Associate
Kmart
Garden City, MI
11.2012 - 06.2016
- Worked a flexible schedule to meet business needs, including evenings and weekends.
- Performed cashiering tasks, handling large amounts of cash, credit and debit cards and personal checks.
- Greeted every guest enthusiastically, making customer satisfaction first priority.
- Recommended merchandise to customers based on needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
GED - undefined
John Glenn
Westland, MISkills
- Customer-oriented
- Cash handling ability
- Goal-oriented
- Leadership
- Processes and procedures
- Payroll processing
- Fast learner
- Multitasking
- Driven and Focused
Timeline
Operations Manager/SMIT
Cvs Pharmacy
06.2016 - Current
Softlines Associate
Kmart
11.2012 - 06.2016
GED - undefined
John Glenn