Megan Thompson
Summary
Multi award-winning sales professional with proven track record in managing client relationships and driving revenue through innovative sales strategies. Successfully closed high-impact deals and fostered long-term partnerships. Demonstrated expertise in problem solving, communication, and negotiation, consistently exceeding client expectations.
Increased Advanced Cardio Sales by 195% from 2020 at $1.9M to 2024 at $5.6M, adding Endocrinology portfolio 2024 - $7.4M. $14,500/mo Productivity, 107% QTD.
5 years of leading without authority within the CVME franchise, providing expertise in the Advanced Cardiometabolic and Endocrine channels including strong knowledge of nonstandard CHO lab operations.
Overview
17
17
years of professional experience
Work History
Cardiometabolic Account Executive
Quest Diagnostics/Cleveland HeartLab
01.2020 - Current
- Responsible for driving cardiometabolic and endocrine specialty lab sales for a $15M territory across multiple states
- Cross collaboration with SD/PAE/PAM/SAE/WHAE, patient services, CHL/Quest client services, finance, and operations to bring in large-scale wins
- Supporting CVME ESD by leading team meetings, piloting new testing initiatives
- Mentor/train new hires in CVME franchise, assisting with the onboarding process
- Active participation in the interview process for open CMAE positions
Sales Representative
ZOLL Medical Corporation
02.2017 - 01.2020
- Promoted to Senior Sales Representative late 2019 (top 3%)
- Promoted to Lead Sales Representative early 2019 (top 10%)
- Train/mentor new sales representatives in addition to normal job responsibilities
- Drive medical device sales in high volume territory including cardiac cath lab, cardiac step-down units, ICU's, emergency rooms, and clinics
- Increased provider adoption of Lifevest by 250% over 3 years, taking territory from $1.1M to $4M.
- Perform in-services to providers, hospitals, and support staff on product knowledge, ordering, disease process, trouble shooting, etc
- Pioneered new best practices that optimized revenue management
- Executed national skilled nursing facility THM, INC contract including 29 locations to provide coverage and payment for ZOLL LifeVest
- Launched EMR order set for all JMCGH locations, coordinated and facilitated EMR champion, selling the value of EMR ordering importance
- Conducted live training for all providers and supporting staff
- Led LifeVest Network 2.0 initiative, hosting area wide regional conference calls on the setup and utilization of data management
Clinical Nurse Manager
Dyersburg Regional Medical Center
04.2013 - 02.2017
- Responsible for 15 locations with 60 employees and 22 providers
- Trained and onboarded new staff
- Managed staffing for all locations
- Performed weekly clinical rounding, speaking to providers individually regarding operations of their practices
- Provided feedback as needed for issues that arose
- Oversaw hiring and disciplinary action along with Human Resources
- Ensured biweekly payroll accuracy for all employees
- Conducted yearly competencies, as well as in-serviced on new products as needed
- Led monthly HIPPA compliance walk through at random clinic locations along with other hospital directors
- Implemented CLIA waived product compliance to adhere with manufacture guidelines
Cardiology Physician Extender
Dyersburg Regional Medical Center
04.2011 - 04.2013
- Initiated new physician extendership program at this facility
- Trained physician extenders regarding policies and procedures and how to maximize functionality in the role
- Specialized in cardiovascular patient support including assessment, counseling, medications and treatment, education regarding procedures, and documentation with care plan for diagnosis
- Managed heavy daily patient volume including telephone triage, appointment scheduling, and patient referral
- Proficient in all documentation, record maintenance, and paperwork to ensure accuracy and patient confidentiality
- Familiar in all areas of cardiac procedures performed in a hospital or clinic environment
- Assisted in performing exercise stress tests
Cardiology Physician Extender
The Jackson Clinic
04.2008 - 04.2011
- Similar job duties as listed above
Education
Bachelor of Applied Science - Nursing
Western Governors University
Salt Lake City, UT07.2021
Associate of Applied Science - Nursing
Dyersburg State Community College
Dyersburg, TN05.2007
Skills
- Sales Strategy and Implementation
- Team Player
- Business Relationship Cultivation
- Product Knowledge
- Revenue growth
- Deal closing
- Sales team motivation
- Competitive analysis
- Pipeline management
Leadership Development
- Spearheaded efforts on successful development of Cardiometabolic AT RISK improvement campaign
- Pilot for Cleveland HeartLab logistics conversion to Quest Air
- Collaboration with Marketing on creation of Competitive Selling and Takeaway Guide
- 2022 CVME Accelerate committee member, leading discussions on successful cross collaboration with internal customers and closure of big deals
Accomplishments
- 2023 Quest Diagnostics Emerging Leader's Graduate
- Quest Diagnostics President's Club Award 2021 & 2022
- Quest Diagnostics Southeast North MVP Award 2022
Degree
BSN, RN
Timeline
Cardiometabolic Account Executive
Quest Diagnostics/Cleveland HeartLab
01.2020 - Current
Sales Representative
ZOLL Medical Corporation
02.2017 - 01.2020
Clinical Nurse Manager
Dyersburg Regional Medical Center
04.2013 - 02.2017
Cardiology Physician Extender
Dyersburg Regional Medical Center
04.2011 - 04.2013
Cardiology Physician Extender
The Jackson Clinic
04.2008 - 04.2011
Associate of Applied Science - Nursing
Dyersburg State Community College
Bachelor of Applied Science - Nursing
Western Governors University
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