Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

MEGAN TOLEDO

Angier,NC

Summary

U.S. Navy veteran focused on elevating customer service experiences in a reputable, century-old company. Strong mechanical understanding combined with excellent multitasking and interpersonal skills fosters effective collaboration. Committed to achieving organizational goals through continuous learning and adaptability.

Overview

3
3
years of professional experience

Work History

Logistics Manager

Southern Express
Apex, North Carolina
11.2024 - Current
  • Implemented maintenance software to track inventory and vehicle repair records.
  • Conducted comprehensive inventory of all parts on hand and incoming orders.
  • Consolidated parts from various locations into a central repository.
  • Established multiple vendor accounts and managed order discrepancies promptly.
  • Sourced and procured hard-to-find parts for Setra vehicles no longer available in the US.
  • Successfully navigate multiple manufacturer’s parts programs, i.e. Parts Assist, Impact, VanHool VDL, Setra/ Daimler BusDocs for vehicles ranging from 2007 to 2025.
  • Managed inventory levels to ensure timely delivery of goods while minimizing coach down time.

Operations Coordinator

Starr Tours
Trenton, NJ
05.2023 - 11.2024
  • Ensured accurate parts ordering based on VIN, year, and model to optimize stock availability for fleet and customers.
  • Updated online maintenance software to reflect changes in part numbers, pricing, vendor information, and work order activity.
  • Implemented new ordering standards achieving 99% online ordering, resulting in significant company savings.
  • Reorganized four parts storage locations according to manufacturers' function groups to enhance technician efficiency.
  • Coordinated daily parts ordering and receiving through POs, ensuring accurate delivery quantities while addressing discrepancies with suppliers.
  • Sold outdated parts from old coaches due to manufacturer changes, maintaining adequate stock of high-demand components for new Prevost H3-45 models.
  • Assisted Director of Maintenance with procurement of specialty tools for technical operations, including crankshaft seal installers and A/C compressor tools.

EMT (B)

Berkeley Township Police Department
, NJ
06.2022 - 03.2023
  • Provided basic life support and appropriate treatment needs based on patient findings; adapted to situational changes and out-side the box thinking for patient safety and satisfaction.
  • Inspected ambulances at the beginning and end of each shift for cleanliness, safety standard compliance, equipment functionality, and restocking needs.
  • Collaborated with other members of the healthcare team and families, to provide emotional support as well as physical care during medical emergencies.
  • Documented calls and patient conditions in reports detailing incident type(s) along with course of treatment within legal time limits.
  • Demonstrated dedication to providing quality care through continued training and education.

Education

EMT (B) CERTIFICATION -

Rowan-Cabarrus Community College
Salisbury, NC
01-2020

Some College (No Degree) - Nursing

Rutgers, University
Camden, NJ

Skills

  • Microsoft Proficient
  • Customer Service
  • Attention To Detail
  • Inventory Management/ Coordination
  • Time Management
  • Self Driven

Accomplishments

  • Navy and Marine Corp Achievement Medal (NAM) for superior findings of structural damage on FA-18 aircraft
  • Maintainer of the Class, Top Gun class of 2015, U.S. Navy

References

References available upon request.

Timeline

Logistics Manager

Southern Express
11.2024 - Current

Operations Coordinator

Starr Tours
05.2023 - 11.2024

EMT (B)

Berkeley Township Police Department
06.2022 - 03.2023

EMT (B) CERTIFICATION -

Rowan-Cabarrus Community College

Some College (No Degree) - Nursing

Rutgers, University

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