Versatile Program Supervisor bringing expertise in managing stakeholder relationships and administrative functions. Focused on maximizing program success by optimizing processes and improving team productivity.
Overview
32
32
years of professional experience
Work History
Program Supervisor & Services Liaison
Youth Empowerment for Advancement Hangout
Philadelphia, PA
08.2023 - Current
Managed team to achieve organizational goals.
Evaluated the effectiveness of operational guidelines.
Conducted quarterly and yearly assessments of team staff.
Led meetings to review team achievements on various tasks.
Assessed data documentation related to program results.
Generated reports highlighting core statistics of program activities.
Assisted clients tirelessly in achieving their established goals.
Guided clients regarding legal rights within the criminal justice system.
Represented client interests before judges, juries, arbitrators and administrative bodies.
Motivated team members to achieve desired results.
Maintained up-to-date information in local organization databases.
Fostered partnerships to secure required services.
Organized interactions involving clients, providers, and stakeholders.
Housing Resource Specialist
Aids Resource Foundation for Children/NJ HIV Housing Collab.
Newark, NJ
05.2018 - Current
Cultivated partnerships with budget-friendly housing organizations.
Collected and distributed data on housing availability in New Jersey.
Developed statewide solutions for emergency, transitional, and affordable permanent housing.
Optimized pricing agreements with shelters and hotels.
Developed unique emergency housing opportunities by partnering with key providers.
Housing Program Supervisor
Carson Valley Children's Aid
Fort Washington , PA
07.2021 - 08.2023
Established strong ties with community hospitals addressing health determinants.
Established relationships with prominent community stakeholders, such as Magellan and Central Behavioral Health.
Collaborated with individuals facing multiple health and housing barriers.
Established comprehensive plans addressing diverse mental and behavioral concerns.
Monitored client wellness.
Reviewed program outcomes to formulate enhanced strategies.
Generated monthly reports detailing program activities, processes, and management status.
Housing and Resource Specialist
Utilities Emergency Fund Services, UESF
Philadelphia, PA
01.2018 - 05.2018
Achieved appropriate housing solutions for individuals and families engaged with SSVF and OHS services.
Coordinated housing placement for eligible homeless and low-income families.
Reviewed lease agreements during the housing search process.
Delivered training on home upkeep, budgeting, tenant laws, and loan solutions.
Proficient in understanding and applying Pennsylvania Landlord/Tenant regulations.
Ensured up-to-date records for participant housing support services.
Housing Specialist
Central Alabama Veterans Healthcare System (CAVHCS)
Tuskegee, AL
09.2016 - 01.2018
Facilitated the deployment of new housing measures.
Maintained conformity with applicable rules governing housing programs.
Guided clients on tenants' legal rights and responsibilities.
Conducted pre-occupancy inspections for safety compliance.
Coordinated discussions between landlords and tenants.
Streamlined collaboration between various parties to ensure effective housing policies.
ROSS Service Coordinator
Housing Authority of Columbus, Georgia
Columbus , GA
07.2015 - 09.2016
Facilitated access to resources for Public Housing residents.
Enhanced residential empowerment activities through effective resource use.
Supported progress towards economic independence and housing self-sufficiency.
Evaluated effectiveness of assistance delivered to housing residents.
Maintained after-school youth programs.
Primary Service Coordinator
Mississippi Children Homes Services
Meridian , Mississippi
07.2013 - 01.2015
Collected critical present and past family details through interviews.
Fostered cooperative relationships with youth, families, and community resources.
Facilitated connections to a range of community services.
Oversaw service plans through case management for MYPAC youth.
Provided suicide prevention support in critical moments.
Facilitated weekly sessions involving key personnel and team members focused on youth initiatives.
Juvenile Probation Officer
Montgomery County Juvenile Probation Department
Norristown, Pennsylvania
07.1999 - 02.2013
Supervised juvenile offenders to confirm compliance with court mandates.
Performed detailed investigations into juvenile and family histories.
Kept thorough records of all communications with young offenders.
Coordinated with local entities to deliver services for youth offenders.
Advised on adjustments to probation terms as required.
Developed critical partnerships with community entities to improve youth education access.
Facilitated access to community service initiatives for probationers.
Security Officer
North Penn School District, North Penn High School
Lansdale, PA
06.2006 - 01.2013
Patrolled school grounds to enhance security.
Ensured safety in the learning environment through regular monitoring of school security systems.
Assisted in maintaining order during student assemblies, sporting events, and other school activities.
Field Hockey Ad Lacrosse Coach
North Penn School District
Lansdale, PA
08.2004 - 11.2012
Coached athletes to excel both in sports and personal development.
Tracked academic performance to support student-athlete eligibility.
Encouraged teamwork among players while also developing each athlete's individual capabilities.
Youth Counselor
Montgomery County Youth Detention Center
Norristown, PA
06.1999 - 12.1999
Ensured seamless service delivery through professional coordination.
Motivated positive behaviors using reinforcement methods.
Executed swift action to manage emergency crises.
Developed behavior modification strategies to minimize disruptions.
Supported clients in creating methods to handle stress.
Promoted safety by overseeing compliance with regulations during activities.
Case Manager
Lansdale Area Caseworker, Montgomery County Big Brothers/Big Sisters Association
Norristown, Pennsylvania
08.1992 - 07.1999
Facilitated the integration of new volunteers efficiently.
Executed plans to attract and enlist volunteers efficiently.
Coordinated regular sessions for volunteers to address progress and issues.
Guided optimal resource utilization to enhance volunteer work impact.
Monitored client progress to ensure alignment with established goals.
Facilitated client access to social services and other support organizations.
Staff Counselor
North Penn Valley Boys and Girls Club
Lansdale, Pennsylvania
01.1993 - 01.1998
Established comprehensive youth women’s lacrosse program.
Guided students through homework assignments post-school hours.
Provided support to athletes.
Education
Shippensburg University
Shippensburg, PA
2003
Bachelor of Arts Degree - Youth Agency Administration & Youth and Human
Services
Salem International University
Salem, WV
1991
Associates - General Studies, Commercial Art
Montgomery County Community College
Blue Ball, PA
1987
Skills
Clear Interpersonal Skills
Team Building Leadership
Motivational Assistance Advocate
Effective Time Management
Skilled in Microsoft Office Suite
Adaptable and Results-Focused
Community building
Proactive mindset
Certification
CPR/First Aid
Motivational Interviewing Practice
SOAR Certification
STOP the Bleed
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
On-SiteHybrid
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave401k match4-day work week
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Program Supervisor & Services Liaison
Youth Empowerment for Advancement Hangout
08.2023 - Current
Housing Program Supervisor
Carson Valley Children's Aid
07.2021 - 08.2023
Housing Resource Specialist
Aids Resource Foundation for Children/NJ HIV Housing Collab.
05.2018 - Current
Housing and Resource Specialist
Utilities Emergency Fund Services, UESF
01.2018 - 05.2018
Housing Specialist
Central Alabama Veterans Healthcare System (CAVHCS)
09.2016 - 01.2018
ROSS Service Coordinator
Housing Authority of Columbus, Georgia
07.2015 - 09.2016
Primary Service Coordinator
Mississippi Children Homes Services
07.2013 - 01.2015
Security Officer
North Penn School District, North Penn High School
06.2006 - 01.2013
Field Hockey Ad Lacrosse Coach
North Penn School District
08.2004 - 11.2012
Juvenile Probation Officer
Montgomery County Juvenile Probation Department
07.1999 - 02.2013
Youth Counselor
Montgomery County Youth Detention Center
06.1999 - 12.1999
Staff Counselor
North Penn Valley Boys and Girls Club
01.1993 - 01.1998
Case Manager
Lansdale Area Caseworker, Montgomery County Big Brothers/Big Sisters Association
08.1992 - 07.1999
Shippensburg University
Bachelor of Arts Degree - Youth Agency Administration & Youth and Human
Services
Salem International University
Associates - General Studies, Commercial Art
Montgomery County Community College
CPR/First Aid
Motivational Interviewing Practice
SOAR Certification
STOP the Bleed
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