Megan Vasquez
Victoria,TX
Summary
Loan Agent with broad understanding and experience in loan management and financial advising past supervisor experience. Demonstrated skills in processing applications, performing credit analysis, and ensuring compliance with banking laws. Noteworthy for strong interpersonal skills, problem-solving capabilities, and ability to work under pressure. Previous roles have resulted in improved client satisfaction through efficient handling processes. Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Loan Agent
Western Finance
Victoria, TX
09.2024 - Current
- Reviewed loan applications and financial documents to ensure accuracy and compliance with applicable regulations.
- Verified customer income, credit history, and other personal information to determine eligibility for loan approval.
- Negotiated terms of loans including interest rates, repayment schedules, and collateral requirements.
- Ensured all loans met government regulations prior to final approval or denial.
- Delivered high levels of customer service to facilitate smooth processes.
- Met with applicants to obtain information for loan applications and answer questions about process.
Front Desk Supervisor
Hilton Garden Inn Hotel
Victoria, TX
03.2022 - 07.2023
- Greeted and welcomed guests in a friendly, professional manner.
- Monitored the front desk staff to ensure proper customer service was provided.
- Provided support to guests with check-in and check-out procedures.
- Resolved customer complaints promptly and efficiently.
- Processed payments, cashiering duties and credit card transactions accurately.
- Coordinated room assignments by considering guest preferences and special requests whenever possible.
- Ensured that all safety regulations were followed at all times.
- Conducted regular performance evaluations of front desk staff members.
- Worked with room service, housekeeping, maintenance and security to meet all guest needs.
Education
Graduated
Victoria East High School
Victoria, TX06-2017
Skills
- Blood collection
- Data Entry
- Donor screening
- Medical Testing
- Venipuncture
- Customer Service
- Front Office Management
- Mail distribution
- Call Routing
- Cash Handling
- Inventory Control
- Office Organization
- Credit
- Loans
- File processing
- Financial transactions expertise
- Loan Processing
- Loan Closing
- Banking
- File Management
- Loan Servicing
Certification
- OSHA
- phlebotomy
Other
- I feed the homeless mainly on the holidays
- volunteer at the food bank when I have time
Timeline
Loan Agent
Western Finance
09.2024 - Current
Front Desk Supervisor
Hilton Garden Inn Hotel
03.2022 - 07.2023
Graduated
Victoria East High School
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