Megan Vaughan
Seattle,WA
Summary
Veterinary professional with experience in animal care, medical support, and client communication. Skilled in assisting with procedures, administering medications, and performing lab tests. Strong focus on teamwork and adaptability ensures seamless clinic operations. Reliable and results-driven, with compassionate approach to patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Urban Animal Veterinary
04.2020 - Current
- Obtain patient history and vitals for wellness exams, illness exams and triage cases
- Efficiently transcribe history into patient chart for doctor review
- Perform and assist with wide variety of treatments, including but not limited to, radiographs, fluid administration, vaccinations, bandaging, venipuncture, IV catheter placement and restraint
- Prepare medications
- Review medication instructions, indications and possible side effects with pet owners
- Educate owners on vaccinations and precautions
- Assist with anesthesia monitoring and surgical prep of patient as well as surgical suite
- Assist with training new hires
- Assist with opening and closing duties such as preparing lab box, shutting down imaging equipment, general cleaning and stocking
- Reading ear cytology and urinalysis
Customer Service Representative
Seattle Veterinary Specialist, BluePearl Veterinary Partners
01.2020 - 04.2020
- Provide exceptional customer service
- Able to handle multiple line phones
- Assist customers with basic questions
- Transfer calls accordingly
- Remain professional when dealing with upset clients
- Knowledgeable in faxing and e-mailing records as needed
- Efficient in bill settling and gathering payment
- Strong knowledge of scheduling software
- Compassionate when handling sensitive clients i.e.: euthanasia and inability to afford treatments
Dog Walker and Pet Caregiver
Cosmic Home and Pet, LLC
04.2019 - 01.2020
- Provide exceptional care for client’s pets
- Walked, watered and fed pets per client instruction
- Managed my time independently
- Updated client regularly via text message
Veterinary Assistant, Level 2
BluePearl Veterinary Partners
06.2015 - 04.2019
- Improved exam room efficiency by implementing guidelines
- Streamlined template for drafting estimates
- Contributed to training new team members
- Skilled medical scribe
- Efficient in reviewing and interpreting medical history
- Knowledgeable in medical terminology and math
- Experienced scrub nurse
- Passionate about patient care and advocacy
- Experienced with client education and communication
- Knowledgeable in surgical instrument use, care and sterilization including implants
- Advanced knowledge of Veterinary surgical procedures
- Entry level scheduling skills
- Skilled radiology imaging and positioning
- Adept at venipuncture, laboratory tests, IV catheter placement and pharmacology as it pertains to Veterinary medicine
- Experience with emergency cases both in surgery and in the ER/ICU
- Surgery and ER/ICU
Veterinary Assistant
Sierra Veterinary Specialists
03.2011 - 05.2015
- Helped streamline training blocks and protocols
- Trained all new hires
- Advanced my skill as a scrub nurse
- Surgical instrument care, sterilization and inventory
- Patient care, including post operative rehabilitation
- Skilled with CT imaging capture, cardiograms and radiology imaging
- Client communication and education
- Hospital supply inventory and ordering
- Relied upon for the support of doctors and technicians throughout the day
- Excellent patient restraint and skill with fractious patients
- Ability to maintain a clean work environment
Kennel assistant / Veterinary assistant
Sierra Veterinary hospital
06.2010 - 05.2015
- General cleaning of hospital and grounds
- Deep cleaning of patient housing
- Basic patient care like walking, playtime, bathing, and feeding
- Advanced patient care like medicating and monitoring post-surgical recovery
- Client relation management
- Client communication and education
- Hospital wide inventory and ordering
- Stocking and general maintenance
- Helped with patient restraint
- Performed nail trims, and expressed anal glands
- Exam room etiquette
- Obtaining vitals and history
Education
Certificate - Medical Terminology course, online
Seattle Central College
Seattle, WAGED -
Western Nevada College
Carson City, NV01-2010
Skills
- Client communication
- Patient restraint
- Euthanasia assistance
- Laboratory procedures
- Medical record-keeping
- Emergency and preventive care
- Surgical procedures and support
- Veterinary terminology
- Reception duties
- Urgent care
- Procedure support
- Surgical assistance
Certification
- ACVS surgical summit lecture and wet lab Seattle, WA 2016
- Annual tech/assistant symposium UC Davis, Davis, CA 2013, 2014
- Wild West veterinary conference Reno, NV 2010
Timeline
Veterinary Assistant
Urban Animal Veterinary
04.2020 - Current
Customer Service Representative
Seattle Veterinary Specialist, BluePearl Veterinary Partners
01.2020 - 04.2020
Dog Walker and Pet Caregiver
Cosmic Home and Pet, LLC
04.2019 - 01.2020
Veterinary Assistant, Level 2
BluePearl Veterinary Partners
06.2015 - 04.2019
Veterinary Assistant
Sierra Veterinary Specialists
03.2011 - 05.2015
Kennel assistant / Veterinary assistant
Sierra Veterinary hospital
06.2010 - 05.2015
Certificate - Medical Terminology course, online
Seattle Central College
GED -
Western Nevada College