Megan Walker
San Antonio,TX
Summary
Dynamic Project Manager with a proven track record at Elk Contracting, adept in project planning and client relations. Successfully delivered high-quality results while maintaining strict timelines and budgets. Skilled in project tracking and fostering exceptional customer satisfaction through proactive communication and engagement. Strong leadership and organizational abilities drive team success.
Overview
7
7
years of professional experience
Work History
Project Manager
Elk Contracting
Bulverde, TX
04.2023 - 04.2024
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Maintained open communication by presenting regular updates on project status to customers.
Receptionist
Napkkin Pest and Home Services
San Antonio, TX
01.2022 - 12.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Completed data entry and filing to keep records updated for easy retrieval.
Bartender
Eddie V's Prime Seafood & Steaks
San Antonio, TX
03.2019 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bar Manager
Blush
San Antonio, TX
01.2022 - 09.2022
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Receptionist
Xcalibur Air and Plumbing
San Antonio, TX
06.2017 - 09.2020
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Organized, maintained and updated information in computer databases.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Education
No Degree -
Northwest Vista College
San Antonio, TXHigh School Diploma -
Boerne High School
Boerne, TX06-2012
Skills
- Project management
- Project planning and development
- Client relations
- Project tracking
Timeline
Project Manager
Elk Contracting
04.2023 - 04.2024
Receptionist
Napkkin Pest and Home Services
01.2022 - 12.2023
Bar Manager
Blush
01.2022 - 09.2022
Bartender
Eddie V's Prime Seafood & Steaks
03.2019 - 12.2023
Receptionist
Xcalibur Air and Plumbing
06.2017 - 09.2020
No Degree -
Northwest Vista College
High School Diploma -
Boerne High School