Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan West

Bridge City

Summary

Dynamic individual with hands-on experience in Healthcare and Business, and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals with a gift of emotional support and helping others when needed.

Overview

10
10
years of professional experience

Work History

CNA

Silsbee Oaks Healthcare
03.2021 - Current
  • Provide basic patient care, such as changing bed linens, cleaning and sanitizing patient rooms, and providing skin care. Assist with range of motion exercises and other therapeutic activities. Administer medications and treatments as directed by a physician or nurse.
  • Assisted nursing staff with patient assessments and documentation procedures.
  • Provided direct patient care, ensuring comfort and safety during daily activities.
  • Monitored vital signs, reporting changes to healthcare team promptly.

Office Assistant

PCA Medical Group
03.2024 - 10.2025
  • Managed all medical and insurance prior authorizations within a clinical office, ensuring timely approval for patient treatments and procedures.
  • Managed and tracked patient referrals to specialists and home health services to ensure continuity of care.
  • Managed and coordinated all patient follow-up appointments, effectively contributing to the optimization of the overall office schedule.
  • Managed a multi-line phone system in a fast-paced medical office, ensuring prompt and courteous service to all callers.
  • Successfully migrated patient demographics from a legacy EMR to a new system following a company acquisition, ensuring data integrity and continuity of care.

Facilitator

PCA Medical Group
03.2023 - 10.2025
  • Coordinated and facilitated in-home telemedicine visits in collaboration with a Nurse Practitioner.
  • Provided direct patient care, including monitoring vital signs, performing acute wound care, and facilitating telemedicine appointments in coordination with a Nurse Practitioner.
  • Provided mobile healthcare support, driving extensively (up to 200 miles daily) to conduct in-home patient visits.

Business Office Coordinator

Pine Arbor Healthcare
01.2020 - 12.2020
  • Manage emails, phone calls, mail, and coordinate meetings, ensuring efficient workflow and effective communication within the office environment.
  • Coordinated daily office operations, ensuring adherence to healthcare regulations and policies.
  • Managed scheduling for staff and patient appointments, optimizing workflow efficiency.
  • Developed and maintained filing systems, enhancing document retrieval and accuracy.

Dietary Manager

Pine Arbor Healthcare
02.2016 - 11.2019
  • Manage daily food service operations, recruiting dietary staff, and interacting with customers to ensure satisfaction. Create menu's. Run a safe and healthy kitchen!
  • Managed inventory control for food supplies, minimizing waste while ensuring adequate stock levels.
  • Engaged with residents to gather feedback, enhancing overall satisfaction with dietary offerings.
  • Developed and implemented nutrition programs tailored to residents' individual dietary needs.
  • Directed dietary staff to ensure compliance with health regulations and safety standards.

Education

Nutrition

Angelina College
Lufkin, TX
02.2018

Music Education

Lamar University
Beaumont, TX
06-2015

High School Diploma - undefined

Kountze High School
Kountze, TX
05.2014

Skills

  • Computer
  • Social
  • CNA
  • Office
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Basic life support
  • Dressing assistance
  • End-of-life care
  • Emotional support
  • Complex Problem-solving
  • Clinical documentation
  • Medication administration
  • Wound care
  • Multitasking and organization
  • Team collaboration
  • Medication assistance
  • Lifting and transferring
  • Time management

Timeline

Office Assistant

PCA Medical Group
03.2024 - 10.2025

Facilitator

PCA Medical Group
03.2023 - 10.2025

CNA

Silsbee Oaks Healthcare
03.2021 - Current

Business Office Coordinator

Pine Arbor Healthcare
01.2020 - 12.2020

Dietary Manager

Pine Arbor Healthcare
02.2016 - 11.2019

High School Diploma - undefined

Kountze High School

Nutrition

Angelina College

Music Education

Lamar University

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