Megan Weymouth
Abbot
Summary
Highly adaptable and results-driven leader, dedicated to providing exceptional service and timely resolutions. Committed to supporting team success through clear communication, empathy, and precise execution to deliver joyful, seamless customer experiences.
Overview
13
13
years of professional experience
Work History
Military Engagement Officer
Department of War
Bedford
01.2022 - Current
- Excel in a high-paced environment, providing direct customer support to meet customer mission requirements.
- Resolve mission-critical issues in real time with accuracy and professionalism by collaborating with agency department leads.
- Manage communication between military and government agencies to discuss operational objectives, and share updates effectively.
- Assist in planning and executing strategic initiatives for mission success.
- Ensure the security and confidentiality of sensitive information.
Airfield Data Mission Manager
Department of War
St. Louis
01.2019 - 01.2022
- Managed team of 100 analysts, guaranteeing data quality and prompt delivery of customer-driven products.
- Conducted briefings to convey mission status and strategic updates to leadership, analysts and customers.
- Developed plans for mission execution and tracked progress against established milestones.
- Maintained up-to-date records of all activities related to the mission including personnel, budget and equipment usage.
Aeronautical Analyst
Department of War
St Louis
05.2016 - 05.2019
- Provided rapid response crisis support per customer requirements.
- Analyzed data to support decision-making processes within military and government operations.
- Maintained and organized records of all data collected during analysis.
- Oversaw the quality control team and workflows to identify inconsistencies while maintaining high standards.
Crew Scheduling
Cape Air
Hyannis
08.2013 - 05.2016
- Responded to flight schedule disruptions with prompt recovery planning and clear communication.
- Collaborated with all departments within the organization to coordinate pilot training, charter flights, and meetings.
- Adhered to all regulatory requirements and company policies.
- Assessed and analyzed development of new software systems.
Education
Master Of Aeronautics - Aviation Operations And Safety Systems
Embry-Riddle Aeronautical University
Daytona Beach, FL12-2017
Bachelor Of Science (BS) - Air Traffic Management
Embry-Riddle Aeronautical University
Daytona Beach, FL05-2013
Skills
- Customer relations
- Effective communication
- Problem solving
- Conflict resolution
- Attention to detail
- Adaptability under pressure
- Technical troubleshooting
- Task prioritization
- Interdepartmental collaboration
- Critical thinking
- Quality control
TECHNICAL PROFICENCIES
- Social Media and Customer Engagement Platforms
- G Suite (Docs, Sheets, Gmail, Drive)
- Microsoft Office Suite
- Strong Typing Speed (60+ WPM)
- Remote Collaboration Tools (Zoom, Teams, Skype)
- Geographic Information System (GIS) Software
Timeline
Military Engagement Officer
Department of War
01.2022 - Current
Airfield Data Mission Manager
Department of War
01.2019 - 01.2022
Aeronautical Analyst
Department of War
05.2016 - 05.2019
Crew Scheduling
Cape Air
08.2013 - 05.2016
Master Of Aeronautics - Aviation Operations And Safety Systems
Embry-Riddle Aeronautical University
Bachelor Of Science (BS) - Air Traffic Management
Embry-Riddle Aeronautical University