MEGAN WILLIAMS
Rosenberg,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
13
13
years of professional experience
Work History
CurrentGroup Leader
Toshiba International Incorporation
Houston, Tx
03.2017 - Current
- Conducted motor and generator diagnostics
- Guided new operators using company protocols
- Resolved problems by fostering effective cross-functional discussions
- Optimized management systems to elevate production standards while curbing costs
- Evaluated employee skills and knowledge regularly, providing hands on training and mentoring to individuals with lagging skills.
Waitress
Sammy's Sports Bar and Grill
katy, tx
08.2016 - 03.2017
- Prepared checks that itemize and total meal costs and sales taxes
- Checked with customers to determine satisfaction and correct issues
- Upheld high sanitation and safety standards while delivering and serving food
- Quickly addressed and resolved customer concerns, working with management to fix advanced issues
- Supported FOH and BOH teams by finishing dishes with garnishes, preparing desserts and collecting special beverages from bartenders
- Trained new servers and bussers in company values, culture, and policies
- Performed opening, closing and shift change duties accurately to keep restaurant running smoothly.
Handler
First Capital Institution
Union City, Nj
02.2015 - 07.2016
- Worked with inspectors and technical professionals to immediately correct problems with site operations or completed work
- Worked closely with Project Managers and Supervisors in reviewing blueprints and following instructions to complete projects within scheduled time
- Maintained clean environment and prepared worksites by removing debris, setting up equipment, and clearing debris after job completion
- Bored and excavated at sites using heavy equipment
- Participated in various tasks, including demolition, site maintenance, clean-up, material transport, and material loading and unloading.
Asbestos Supervisor/foreman
Jupiter Asbestos Inc
PInebrook, PA
04.2014 - 02.2015
- Worked with inspectors and technical professionals to immediately correct problems with site operations or completed work
- Established clear priorities and production standard quality
- Performed removal of asbestos among numerous job sites
- Delegated assignments based on site plans, projects and acknowledge of individual team member
- Handled all issues relative ease by implementing best practices and applying critical thinking skills to find best solution.
Key Holder
Payless
Union City, NJ
08.2013 - 04.2014
- Provide sales feedback to management to address concerns in sales reports
- Accepted and processed customer returns
- Emphasized customer service excellence through ongoing training of front-line team members, increasing customers satisfaction ratings 100%
- Trained and mentored new employees
- Implemented merchandising and promotional changes across department areas to enhance sales
- Maintained store in clean and neat manner
- Opened and closed store 6 days per week by counting registers, making deposits
- Education and storing all day paperwork
- Monitored and corrected inefficient or inaccurate work to maintain team performance.
Sales Associate
Bath & Body Works
Katy, Tx
03.2013 - 08.2013
- Selling products and services to incoming customers
- Maintain positive business relationships to ensure future sales
- Handling cashflow
- Keeping track of inventory
- Elevate complaints to management
Fuzzy Pizza
Katy, Tx
05.2012 - 08.2013
- Answering phone calls
- Working register for incoming orders
- Managing customer service
- Overseeing customer needs
Waitress
Rudys BBQ
Katy, Tx
05.2012 - 01.2013
- Greeting and serving customers
- Providing detailed information on menu
- Working at C-store providing for gas and to go orders.
Education
Some College (No Degree) - Certified Medical Assistant
Career Step
Utah Lehi08-2024
Associate in Engineering Technology -
ISES Enviromental
Katy, Hudson, Tx, Nj05.2014
High School Diploma - psychology
Morton Ranch High School
Katy, Tx06.2013
Skills
- Patient-focused care
- Medical office administration
- Payment Collection
- HIPAA Compliance
- Monitoring patient progress
- Vital signs monitoring
- Specimens collection and processing
- EKG administration
- Vital Sign Monitoring
- Health and safety procedures
- Quality Control
- Employee Development
- Windows Server
- Problem-Solving
- IT strategy development
- Hardware troubleshooting
- Data Analysis
- Systems Analysis
- Multitasking Abilities
- Team building
- Supervision and leadership
- Teamwork and Collaboration
- Communication
- PPE use
- Training & Development
Timeline
CurrentGroup Leader
Toshiba International Incorporation
03.2017 - Current
Waitress
Sammy's Sports Bar and Grill
08.2016 - 03.2017
Handler
First Capital Institution
02.2015 - 07.2016
Asbestos Supervisor/foreman
Jupiter Asbestos Inc
04.2014 - 02.2015
Key Holder
Payless
08.2013 - 04.2014
Sales Associate
Bath & Body Works
03.2013 - 08.2013
Fuzzy Pizza
05.2012 - 08.2013
Waitress
Rudys BBQ
05.2012 - 01.2013
Some College (No Degree) - Certified Medical Assistant
Career Step
Associate in Engineering Technology -
ISES Enviromental
High School Diploma - psychology
Morton Ranch High School