Megan Williams
Windsor
Summary
Dynamic and dedicated hospitality professional with extensive experience at The Pizza Joint, excelling in customer service and teamwork. Proven ability to craft signature cocktails and enhance guest satisfaction. Highly reliable with strong multitasking skills, adept at managing cash transactions and maintaining a clean, organized workspace. Passionate about delivering exceptional dining experiences.
Overview
13
13
years of professional experience
Work History
Bartender
The Pizza Joint
09.2020 - 11.2025
- Crafted and served diverse cocktails and beverages based on customer preferences.
- Maintained cleanliness and organization of bar area to ensure safety and efficiency.
- Assisted in training new staff on bar procedures and customer service standards.
- Collaborated with kitchen staff to streamline service during peak hours.
- Monitored inventory levels, restocked supplies, and managed waste effectively.
- Provided exceptional customer service, resolving issues promptly to enhance guest experience.
- Developed signature drink recipes that increased patron engagement and satisfaction.
- Implemented cash handling procedures, ensuring accuracy in transactions and end-of-shift reports.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Waitress
Golden Corral Buffet and Grill
03.2013 - 11.2019
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Managed multiple tables efficiently in a fast-paced environment, enhancing overall workflow.
- Trained new team members on restaurant procedures and customer service standards.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
Cashier
TJX Companies
09.2018 - 08.2019
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
- Maintained knowledge of store promotions and sales to provide informed assistance to customers.
- Managed cash register operations, including balancing cash drawers at the end of shifts.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Resolved customer inquiries and complaints with professionalism, promoting positive shopping experiences.
- Collaborated with team members to improve workflow efficiency during peak hours, enhancing service speed.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Homeschooling
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Food service
- Changing beer kegs
- Garnishing drinks
- Preparing garnishes
- Maintaining a clean bar
- Bar restocking
- Able to stand number hours
- Outstanding customer service
- Cash and credit transactions
- Fast learner
- Honest and dependable
- Teamwork and professionalism
- Hospitality and guest service
- Calm and composed
- Relationship building
- Food and beverage service
- Engaging customers
- Bussing and serving
Timeline
Bartender
The Pizza Joint
09.2020 - 11.2025
Cashier
TJX Companies
09.2018 - 08.2019
Waitress
Golden Corral Buffet and Grill
03.2013 - 11.2019
High School Diploma -
Homeschooling