Megan Woodward
Walled Lake Consolidated School District
White Lake ,MI
18
years of professional experience
Proficient Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Work History
Management Specialst
3 Years- Mentored and onboarded office staff to ensure standards are met to company satisfaction.
- Supported and/or covered properties when staffing vacancies existed.
- Enhanced team productivity by providing consistent feedback and guidance on performance goals.
- Delivered successful projects within deadlines through effective time management and resource allocation.
- Coordinated with internal departments to streamline operations and improve overall company efficiency.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
Neighborhood Manager
1 Year 8 Months- Provide exceptional customer service to prospects, residents and vendors.
- Complete all aspects of tours, move ins and move outs.
- Ensure vendors are scheduled accordingly and services are received in a timely manner.
- Host resident events to support the open and welcoming environment found on site.
- Support fellow Ambassadors in their areas of work to meet and or exceed goals.
- Mentor for the region helping teach coach and train new hires.
- Communicate open and honestly with all internal and external entities.
Head Varsity Cheer Coach
3 Years 3 Months- Motivate athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Encourage everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Evaluate individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Maintain equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Participate in fundraising events, helping team bring in funds to pay for travel and other expenses.
- Cultivate community and media relations through social media and other communication channels to support program.
Assistant Operations Manager
5 Years 3 Months- Interviewed and onboarded all new hires
- Delivered a staff schedule for 65+ associates
- Oversaw the total function of all store front end processes, delivered service scores and met credit goals
- Met company standards for productivity including backroom functions, receiving shipments and processing merchandise
Store Manager
3 Years 2 Months- $11.1 Million in volume with 65 associates
- Responsible for delivering profitable sales, exceptional customer service, meeting presentation standards and keeping a positive culture among the team
- Driver of talent development and maintaining staffing goals
- Ensure payroll and expense budgets are met
- District of the Year award FY19
- Schedule and lead weekly manager meetings
Store Manager
2 Years 7 Months- Developed new store location from ground up including hiring, training and developing
- Delivered profitable sales, exceptional customer service, met presentation standards and kept a positive culture among the team
- Drove talent development and maintained staffing goals
- Met payroll and expense budgets
- Appointed Credit Champion for the District
- Exceeded Grand Opening Plan of $5 Million to $6 Million
Assistant Operations Manager
1 Year 3 Months- Interviewed and onboarded all new hires
- Delivered a staff schedule for 65+ associates
- Oversaw the total function of all store front end processes, delivered service scores and met credit goals
- Met company standards for productivity including backroom functions, receiving shipments and processing merchandise
- Certified as District training store
Key Carrier
1 Year 7 Months- Merchandise Coordinator and Administrative Coordinator during time in store while simultaneously holding keys
- Trained and mentored new employees
- Completed store opening and closing procedures
- Supported the Assistant Operations Managers with scheduling, orientations and monthly retention
- Counted out cash drawers and balanced totals
- Accepted and processed customer returns
Backroom Coordinator
1 Year 7 Months- Kept work areas clean, safe and organized
- Supervised the delivery and processing of trucks
- Mentored and trained team
Merchandise Associate
8 Months- Greeted, serviced and thanked all customers
- Transported merchandise to sales floor and restocked shelves, racks and bins
- Provided exceptional services and pleasant shopping experiences to customers
- Assisted customers with signing up for store loyalty programs and provided details about key benefits
- Resolved customer complaints and maintained clean and tidy checkout area
- Performed cash, card and check transactions to complete customer purchases
Education
- General Studies
- General Studies
High School Diploma
Skills
Business Leadership
Customer Service Management
Staff Scheduling
Recruitment and Hiring
Assignment Delegation
Decision Making
Training Management
Employee Motivation
Timeline
Management Specialst
Redwood Living
08.2023 - CurrentRead More
Head Varsity Cheer Coach
Walled Lake Consolidated School District
05.2023 - CurrentRead More
Neighborhood Manager
Redwood Living
11.2021 - 07.2023Read More
Store Manager
Marshalls
09.2018 - 11.2021Read More
Store Manager
Marshalls
02.2016 - 09.2018Read More
Assistant Operations Manager
Marshalls
10.2014 - 01.2016Read More
Assistant Operations Manager
Marshalls
07.2011 - 10.2016Read More
Key Carrier
Marshalls
12.2010 - 07.2012Read More
Backroom Coordinator
Marshalls
05.2009 - 12.2010Read More
Merchandise Associate
Marshalls
09.2008 - 05.2009Read More
Walled Lake Central
High School Diploma
Read More
Schoolcraft College
from General Studies
Read More
Oakland Community College
from General Studies
Read More