Megan Elizabeth Bruno
Belgrade,MT
Summary
Results-driven professional with extensive experience in high-volume service environments. Recognized for strong analytical thinking and multitasking abilities, leading teams to achieve significant sales growth and operational efficiency.
Overview
7
7
years of professional experience
Work History
Team Leader/Barista Trainer
Albertsons Starbucks
Belgrade, MT
05.2024 - Current
- Lead as example for new hirers, on such daily tasks and workflow operations, setting standard of optimal customer service quality and customer satisfaction.
- Train new team members on drink building, consistency, and proper procedures of bar, as well as back room tasks, contributing to a collaborative and efficient work environment.
- Ensure bar and backroom is stocked well for daily flux as well as event weekends.
- Time managing extra effort towards cleanliness of bar, and foyer for customer and team experience.
Shoe Department Manager
Bob Wards
Bozeman, MT
10.2019 - 09.2021
- Managed daily operations of shoe department, ensuring optimal product placement and customer service.
- Trained and mentored staff on overseeing show floor and product presentation.
- Organized incoming inventory for floor displays.
- Created a well oiled team and spirit, to accomplish a very long over due attic and sales floor project that was left by previous footwear managers.
- Implemented a customer friendly and organized show floor, promoting excessive past stored product, as well as a structured format of attic rotation for current and incoming inventory,
Starbucks Manager
Albertsons
Belgrade, MT
01.2019 - 09.2019
- Managed a severely under staffed high volume and heavy workflow environment, and kept team spirit high despite circumstances.
- Implemented organization techniques for on hand at bar, and efficient back stock access to ensure proper product rotation of ordered inventory and adherence to safety standards.
- Trained and kept team updated with new drink promotions, and drink builds as well as new merchandise.
- Handled product ordering, and scheduling.
- Analyzed sales data to identify trends, implementing strategic decision-making.
- Grew companies numbers upwards of $8,000 during my time there.
Education
Associate of Science - Sports Medicine
Chaffey College
Rancho Cucamonga, CA09.2010
High School Diploma -
Los Osos High School
05.2008
Skills
- Attention to detail
- Self motivated
- Excellent time management
- Professional and courteous
- Multitasking
- Task delegation
- Employee training
- Cash handling
- Daily workflow improvement
- Analytical thinking
- Teamwork and collaboration
Timeline
Team Leader/Barista Trainer
Albertsons Starbucks
05.2024 - Current
Shoe Department Manager
Bob Wards
10.2019 - 09.2021
Starbucks Manager
Albertsons
01.2019 - 09.2019
Associate of Science - Sports Medicine
Chaffey College
High School Diploma -
Los Osos High School