George Smith
Mobile,Alabama
Summary
Cultivated robust customer service competencies and time management abilities while working in a dynamic environment. Proven track record of succeeding under pressure while keeping attention to detail and quality standards unchanged. Seeking a new career path where my transferable skills will be efficiently applied. This dependable person demonstrates genuine enthusiasm for providing outstanding customer service while maintaining a cheerful demeanor. This individual possesses advanced coffee brewing skills and maintains dedication towards mastering latte art and espresso extraction while prioritizing customer satisfaction. I focus on establishing a friendly environment and guaranteeing lasting positive experiences for all guests. My success as a university student comes from mastering through experience the balance between academic responsibilities and extracurricular participation while meeting deadlines and maintaining excellent grades.
Overview
10
10
years of professional experience
Work History
Barista/Barista Trainer/Shift Leader/Assistant Manager
Yellowhammer Coffee
06.2022 - Current
- A tidy and ordered workspace led to better productivity alongside enhanced safety measures.
- We established a warm environment by welcoming our friends (customers) with exceptional hospitality and quickly attending to their requirements.
- Maintained enjoyable customer interactions during busy times to create a fun and positive atmosphere.
- Created a constructive team dynamic through effective communication combined with collaborative efforts with colleagues.
- Provided guidance to new hires which strengthened staff development and boosted productivity levels.
- Provided coaching to employees about best practices and constructive feedback to help them grow in their careers.
- Assessed training effectiveness by monitoring participants' progress and obtaining feedback to enhance improvement processes.
- Successfully executed store opening and closing procedures while balancing cash registers.
- Managed cash handling tasks to maintain accurate records and documentation consistently.
- I ensured employees maintained productivity and focused on their tasks to fulfill business requirements and customer demands.
- Supported store management in maintaining required service standards and quality control throughout daily operations.
- The service quality improved through swift service delivery and successful conflict resolution which resulted in higher customer satisfaction.
- The production areas were kept clean and well-organized to prevent violations and avoid work delays resulting from hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Oversaw daily operational tasks to achieve performance standards and deliver quality service.
- Established solid working relationships with staff members which created a positive work environment.
- Maintained optimal inventory levels to prevent stockouts and cut down on overhead expenses.
Cook
Mellow Mushroom
01.2021 - 05.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Farmer
Sleepy Hollow Farm
06.2015 - 07.2020
- Summer Job
- Maintained and repaired various farming equipment.
- Enforced proper storage of crops, fertilizers and materials used in agricultural production.
- Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
- Improved overall farm efficiency with the adoption of modern agricultural technology and equipment.
Education
Bachelor of Arts - Technical Writing
University of South Alabama
Mobile, AL12-2026
High School Diploma -
Baker High School
Mobile, AL05-2019
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Cleanliness
- Team leadership
- Exceptional customer service
- Adaptive and creative
- Espresso machine operation
- Safe food handling
- Safe food handling practices
- POS systems
- Hospitality service expertise
- Coffee expertise
- Inventory management
Timeline
Barista/Barista Trainer/Shift Leader/Assistant Manager
Yellowhammer Coffee
06.2022 - Current
Cook
Mellow Mushroom
01.2021 - 05.2022
Farmer
Sleepy Hollow Farm
06.2015 - 07.2020
Bachelor of Arts - Technical Writing
University of South Alabama
High School Diploma -
Baker High School
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