Megan Mathews
Overland Park,KS
Summary
Experienced in case management services ensuring seamless client care coordination across diverse settings. Strong communication and problem-solving skills to effectively address client needs and treatment plans. Deep understanding of social services and available resources to enhance patient advocacy and strive for positive outcomes to support overall client well-being.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Case Manager COED Inpatient/IOP Program
ReDiscover Substance Use and Mental Health
10.2022 - Current
- Collaborated with physicians, social workers, and therapists to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Participated as a member of multi-disciplinary team providing on-going case management services to adults with severe and persistent mental illness and substance use disorder.
- Assisted up to 65 clients in navigating housing, legal services, and public benefits to gain access to valuable resources.
Job Coach Internship
Job One KC
04.2022 - 09.2022
- Monitored student progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Improved students networking abilities with personalized coaching on professional communication techniques and etiquette.
- Kept detailed records of each students daily activities.
Field Marketer/Event Ambassador
Bordner Home Improvement
09.2019 - 12.2023
- Boosted sales through effective product demonstrations and engaging customer interactions.
- Trained new hires on company policies, procedures, and best practices for field marketing success.
- Consistently exceeded performance goals by maintaining high levels of productivity and lead generation.
Sales Lead
SOMA Intimates
08.2018 - 10.2022
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
Education
Bachelors of Arts - Communication, Emphasis in Interpersonal and Public Communication
University of Missouri- Kansas City
05-2022
Bachelors of Arts - Psychology
University of Missouri- Kansas City
05-2022
Skills
- Time Management
- Adaptability
- Problem Solving
- Crisis Intervention
- Carelogic Systems
- Client Rapport
- Collaborative Documentation
- Excellent Communication
- Teamwork and Cooperation
- Behavioral Health Interventions
- Group Education
Certification
- MAADC II
- ASAM Criteria 3rd Edition
- Basic Life Support Certification
- MCB Ethics Certification in SUDS
- Class E Drivers License
References
Available Upon Request
Timeline
Clinical Case Manager COED Inpatient/IOP Program
ReDiscover Substance Use and Mental Health
10.2022 - Current
Job Coach Internship
Job One KC
04.2022 - 09.2022
Field Marketer/Event Ambassador
Bordner Home Improvement
09.2019 - 12.2023
Sales Lead
SOMA Intimates
08.2018 - 10.2022
Bachelors of Arts - Communication, Emphasis in Interpersonal and Public Communication
University of Missouri- Kansas City
Bachelors of Arts - Psychology
University of Missouri- Kansas City
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