Microsoft Word and Excel
MEGAN KIER BARRON
MS, RD, CSP, LD; Manager, And Customer Service Specialist
1511 W St Johns Ave Unit B Austin,TX
Summary
- Registered and Licensed Dietitian with 18 years of experience as a dietitian, clinical manager, and customer service supervisor.
- Dependable and compassionate medical professional with expertise in providing optimal nutrition care plans for a multitude of diagnoses for clients ranging in age from infancy through late adulthood.
- Committed to training and mentoring top talent while cultivating a positive, productive work environment.
- Seasoned Customer Service Supervisor offering Electronic Medical Record training, schedule coordination, and financial transactions and managing monthly budgets.
- Skilled in building team morale through exceptional communication, positive performance feedback, and one-on-one quarterly staff check-ins.
- Achieved a 17% increase in associate job satisfaction in 15 months as supervisor for 35 associates in the food and nutrition department at Dell Children's Medical Center.
- Dedicated to remain up-to-date on nutrition support with a drive to develop necessary skills in leadership and performance of the organization.
- Bilingual in Spanish to optimize both written and spoken interactions and educations as desired by the client.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Lead Clinical Metabolics Dietitian and Customer Service Supervisor
Ascension Medical Group
Austin, TX
11.2019 - Current
- Provide medical food formula and diet-specific meal plans for approximately 300 patients diagnosed with an inborn error of metabolism for clients from infancy through late adulthood.
- Determine precise micro and macronutrient nutritional status quarterly for all clients using the “Metabolic Pro” software program.
- Achieve 80% or greater improvement in critical lab value results associated with each client's specific metabolic diagnosis within 12 months of dietary compliance and consistent clinic visits.
- Excel under pressure to meet end-of-month budget deadlines via data collection from the multidisciplinary team members, including the chief physician of the department, lead Registered Nurse, Clinical Social Worker, and Office Manager.
- Collaborate with the Customer Service Representatives and Medical Assistants via coaching on conflict resolution while ensuring optimal patient satisfaction.
Clinical Nutrition Manager
Dell Children's Medical Center
Austin, TX
10.2016 - 11.2019
- Supervised inpatient Registered Dietitians (RDs) and food service employees alongside the Food Service Manager for a 248 bed hospital.
- Collaborated with hospital leadership members to implement or update policies and procedures to meet health codes, sanitation requirements, and license regulations.
- Performed quarterly performance reviews, license/certification verifications, and completion of assigned competencies for 35 associates in the Food and Nutrition Department.
- Conducted interviews to hire new staff, implemented performance improvement plans, lead monthly department meeting, and- when necessary- termination of employment.
- Created the formula mixing protocol and competency training program for 15 nutrition technicians in accordance with the CDC and FDA regulations to ensure proper safety measures.
- Enhanced financial control by twice-daily monetary reports with the food service cashiers to ensure accuracy and maintain budgets.
Senior Clinical Dietitian Specialist
Specialty Care Center, Dell Children’s Medical Center
Austin, TX
05.2007 - 10.2016
- Provided nutrition care plans for patients in the Tracheostomy/Ventilator, Aerodigestive, Spina Bifida, and Cystic Fibrosis multidisciplinary programs for over 250 outpatient clients ranging in age from birth through late adulthood.
- Participated in a longitudinal study involving outcomes and treatment for developing infants identified to have the diagnosis of Spina Bifida.
- Effectively communicated with patients, caregivers, and associated team members to ensure all feeding supplies were properly ordered through Durable Medical Equipment companies
- Responsible for written feeding plans for home health nursing staff as well as completion of required insurance forms such as Title XIX/Medicaid orders, CCP forms, and WIC medical prescriptions.
Education
Bachelor of Science - Nutrition
Baylor University, Texas Women’s University
01.2000 - 01.2004
Masters of Science - Nutrition
01.2004 - 01.2006
Board Certified Specialist in Pediatric Nutrition - undefined
Skills
Training and mentoring
Accomplishments
- Supervised team of 35 associates in the food and nutrition department.
- Collaborated with team of 4 physicians and 6 research team leaders in the development of the FODMAP diet as an option for admitted patients wit chronic abdominal pain.
- Expanded the nutrition formulary by 20% based on cost versus revenue data as well as improved nutrition outcomes during hospital admission.
- Collaborated with the Electronic Medical Record Informatics team to insert the pediatric Malnutrition Screening Tool as part of every patient's initial assessment upon hospital admission.
Affiliations
- Pediatric and Neonatal Dietitians of Austin
- Member of the Academy of Nutrition and Dietetics
- Nutrition Representative for the Pediatric Pharmacy and Therapeutics Committee to include the Pediatric Malnutrition Screening Tool via Ascension's Informatics Technician department
- Nutrition Representative for the Pediatric Pharmacy and Therapeutics Committee
- Dietetic Intern Preceptor
Additional Information
Bilingual in Spanish
Software
Google Document and Sheets
Website Development using HTML, Wordpress and Wix
Adobe
Certification
Board Certified Specialist in Pediatric Nutrition
Interests
Nutrition therapy for pediatric and adult patients, including gastrointestinal, genetic, and eating disorders
Management/Supervisor
Customer Service
Client Satisfaction
Enteral and Parental nutrition therapy recommendations
Data research and collection
Food allergies and special dietary recommendations
Growth and development along with improvement of malnutrition z scores for every age group (birth through late adulthood)
Program development
Increased client satisfaction to achieve best outcomes
Leadership
Team member for collaboration on best practices
Remain current on research-based nutrition and health data
Timeline
Board Certified Specialist in Pediatric Nutrition
05-2022
Lead Clinical Metabolics Dietitian and Customer Service Supervisor
Ascension Medical Group
11.2019 - Current
ServSafe Certified
10-2019
Clinical Nutrition Manager
Dell Children's Medical Center
10.2016 - 11.2019
Senior Clinical Dietitian Specialist
Specialty Care Center, Dell Children’s Medical Center
05.2007 - 10.2016
Registered Dietitian
08-2005
Licensed Dietitian
08-2005
Masters of Science - Nutrition
01.2004 - 01.2006
Bachelor of Science - Nutrition
Baylor University, Texas Women’s University
01.2000 - 01.2004
Board Certified Specialist in Pediatric Nutrition - undefined
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