Summary
Overview
Work History
Education
Skills
Certification
Summary
Accomplishments
Timeline
Volunteer
Megan Maker

Megan Maker

Queen Creek,AZ

Summary

Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Department Manager

Lowe's Home Improvement
Chandler, AZ
11.2022 - Current
  • Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Developed strategies to improve customer service and increase sales by 10% within 6 months.
  • Ensured compliance with all safety regulations in the workplace.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.

Assistant Manager

Planet Fitness
Chandler, AZ
04.2022 - Current
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.

Front End Supervisor

Home Depot
Queen Creek, AZ
11.2020 - Current
  • Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
  • Maintained accurate records of inventory, sales, and employees.
  • Trained new employees in customer service techniques and store policies.

Cardiovascular Technologist

Legacy Emanuel Hospital
06.2018 - 07.2019
  • Performed electrocardiography tests to detect irregularities in the heart's rhythm or structure.
  • Maintained detailed records of patient care activities and medical history documents.
  • Operated advanced imaging systems to produce images of the cardiovascular system for diagnosis and treatment purposes.
  • Reported any abnormal findings from diagnostic tests to physicians for further evaluation or treatment planning.
  • Prepared equipment for use in invasive cardiology procedures including setting up fluoroscopy machines, preparing contrast dyes, and ensuring sterile technique was used.

CNA2

Legacy Meridian Park Hospital
01.2017 - 01.2019
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Reported changes in patient conditions to registered nurse or physician.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Participated in educational programs designed to improve knowledge of health care practices.

Education

Bachelor's - Science

Portland Community College
Hillsboro, OR
10.2024

HIGH SCHOOL DIPLOMA -

JOHANSEN HS
Modesto, CA
06.2000

Skills

  • Team Supervision
  • Personnel training and development
  • Supervisor
  • Policy Development
  • Staff Management
  • Customer Service
  • Sales expertise
  • Coaching and Mentoring
  • Retail Management
  • Relationship building and management

Certification

Certified Nursing Assistant (CNA), 07/01/17, 07/01/20

Summary

Goal Orientated, Successful leading a team, Very reliable, Great communication skills, Welcomes feedback whether it's negative or positive, If you're not learning you're dying, Enjoys challenges, Welcomes diverse learning styles, Authorized to work in the US for any employer

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].

Timeline

Department Manager

Lowe's Home Improvement
11.2022 - Current

Assistant Manager

Planet Fitness
04.2022 - Current

Front End Supervisor

Home Depot
11.2020 - Current

Cardiovascular Technologist

Legacy Emanuel Hospital
06.2018 - 07.2019

CNA2

Legacy Meridian Park Hospital
01.2017 - 01.2019

Bachelor's - Science

Portland Community College

HIGH SCHOOL DIPLOMA -

JOHANSEN HS

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