Meghan Benedetti
San Antonio
Summary
Organized and detail-oriented Clinical Documentation Specialist with experience in ICD-10 and clinical documentation review. Dedicated professional with a proactive approach to learning and problem-solving. Strong work ethic, integrity, and effective communication skills. Excited to contribute to, and support, organizational goals and needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CDI Audit Coordinator
Trinity Health
Remote
10.2023 - Current
- Reviews and audits clinical documentation to ensure the completeness of the documentation, support medical necessity, SOI/ROM, clinical evidence, resources consumed, and accurate coding assignment.
- Conducts audits of CDSs to assess query compliance, and identify missed documentation opportunities.
- Participates in training new hires on standards, processes, and workflow.
- Reviews DRG mismatches to facilitate the reconciliation processes.
- Collaborates with the coding team to ensure the accurate capture of complete documentation
- Provide CDI coverage to multiple hospitals across Trinity Health.
- Conducts comprehensive chart reviews to verify the accuracy and completeness of documentation and coding.
- Executes queries to providers to ensure the completeness and accuracy of the patients' medical records.
Customer Service Insurance Representative
USAA
San Antonio
04.2023 - 09.2023
- Optimize Property & Casualty member support by responding to inbound and outbound communications through phone calls, emails, or various member contacts.
- Assisted customers in completing necessary forms and documents related to new or updated policies.
- Reviewed and updated existing client records to maintain accuracy and compliance.
CDI Float team
Trinity Health
Remote
06.2021 - 09.2022
- Conducted comprehensive chart reviews to verify the accuracy and completeness of documentation and coding.
- Executed queries to providers to ensure the completeness and accuracy of patient medical records, conditions, and treatments provided.
- Performed query compliance audits to maintain query compliance standards across multiple sites.
- Collaborated with the Float team and local ministries to deliver effective coverage across all hospital sites.
- Utilized various EMR systems.
- Contributed insights during team meetings to improve performance outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
Clinical Documentation Specialist II
Baptist Health System, San Antonio, TX
San Antonio
09.2015 - 05.2021
- Conducted daily reviews of medical records and documentation for quality and accuracy.
- Achieved weekly, monthly, quarterly, and annual metrics consistently.
- Facilitated team collaboration by assisting co-workers and managing special projects.
- Engaged in monthly education and training sessions to improve professional skills.
- Pursued continuous education on pathophysiology and documentation guidelines.
- Employed various software systems including Cerner, Allscripts, and Microsoft Office to optimize workflows.
Auditor, Clinical Validation
Cotiviti
Remote
08.2018 - 04.2019
- Reviewed clinical charts and documentation to validate conditions and procedures per established guidelines.
- Monitored production goals and quality standards set by leadership and organizational policies.
- Authored clear, accurate rationales supporting findings for compliance with documentation requirements.
Registered Nurse, BSN
Methodist Hospital
San Antonio
02.2014 - 11.2015
- Maintained close communication with physicians, nurses, and pharmacists to enhance patient care.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Advocated for patient needs and coordinated services across departments effectively.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Delivered exceptional patient service through active participation in care teams.
- Engaged in continuous education on nursing practices and pathophysiology for professional development.
- Provided pre- and post-operative care by ensuring sterile environments and conducting assessments
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
Education
Bachelor of Science - Nursing
University of Texas Health Science Center
San Antonio08.2013
Bachelors of Science - Nutrition
University of Incarnate Word
San Antonio01.2010
Skills
- Time management and prioritization
- Multitasking and problem-solving
- Proficient 3M 360 Encompass/Solventum
- Proficient in Epic, Cerner Power Chart, Meditech, Iodine, and Allscripts
- Query compliance
- Documentation review
Certification
RN, BSN
Timeline
CDI Audit Coordinator
Trinity Health
10.2023 - Current
Customer Service Insurance Representative
USAA
04.2023 - 09.2023
CDI Float team
Trinity Health
06.2021 - 09.2022
Auditor, Clinical Validation
Cotiviti
08.2018 - 04.2019
Clinical Documentation Specialist II
Baptist Health System, San Antonio, TX
09.2015 - 05.2021
Registered Nurse, BSN
Methodist Hospital
02.2014 - 11.2015
Bachelor of Science - Nursing
University of Texas Health Science Center
Bachelors of Science - Nutrition
University of Incarnate Word
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