Meghan Benjamin
Norwalk
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Kennel Attendant
Best Friends Pet Hotel
10.2023 - 05.2024
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
- Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
- Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
- Streamlined daily routines by developing efficient systems for feeding, walking, cleaning, and medicating multiple animals throughout the day.
Canine Coach
Dogtopia
03.2023 - 10.2023
- Utilized effective problem-solving skills to defuse and resolve canine behavioral issues.
- Established and maintained safe and clean working environment for animals.
- Monitored and managed multiple canines in both large and small spaces.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Provided enrichment activities to improve physical and psychological well-being of pets and prevent boredom.
- Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
Guest Services Team Member
The Fresh Market
06.2022 - 02.2023
- Provided a positive customer experience with fair, friendly, and courteous service
- Registered sales on a cash register by scanning items, itemizing, and totaling customers' purchases
- Helped other departments with stocking shelves, packaging bulk items, and cleaning floors and bathrooms
- Ensured that all guests received a warm greeting at the register, thanks for their patronage and offer of assistance to their vehicles
- Operated scanners, scales, cash registers, and other electronics
- Processed refunds and exchanges, resolving complaints
- Organized, labeled, and filed all signage for bulk sections to make more accessible
House and Pet Sitter
Rover
01.2019 - 08.2021
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners
- Performed light cleaning duties such as dusting, vacuuming, and wiping down surfaces
- Communicated professionally with pet owners via phone, email, and text
- Gave animals proper attention to promote secure environment in owner's absence
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick
- Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks
- Prepared and administered medications and treatments as prescribed by veterinarian
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior
- Gained customer retention and received high praise from pet owners about their pets' care given
Education
High School Diploma -
McGraw Central Schools
06.2017
Skills
- Verbal and Written Communication
- Dog Behavior
- Housekeeping Duties
- Information Collection and Recording
- Critical Thinking
- Refunds and Exchanges
- Stocking and Replenishing
- Online Orders Preparation
- Multitasking Strengths
Timeline
Kennel Attendant
Best Friends Pet Hotel
10.2023 - 05.2024
Canine Coach
Dogtopia
03.2023 - 10.2023
Guest Services Team Member
The Fresh Market
06.2022 - 02.2023
House and Pet Sitter
Rover
01.2019 - 08.2021
High School Diploma -
McGraw Central Schools