Meghan Bernard
Laconia,NH
Overview
4
4
years of professional experience
Work History
Sacred Heart Student Ambassador
Sacred Heart Univeristy
Fairfield, CT
08.2023 - Current
- Answered questions from visitors and potential students about university life.
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
- Developed in-depth knowledge of university resources and services and promoted to prospective students.
- Led campus tours for prospective students every semester.
Marina Customer Service Representitive
Winnisquam Marina
Laconia, NH
05.2022 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handle large payments
- Pump gas for customers
- Manage Inventory
Aroma Joes Barista
Aroma Joes Coffee
Raynham, MA
11.2020 - 10.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Boat Rental Assistant Manager
Anchor Marine
Laconia, NH
05.2020 - 09.2021
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Drafted and reviewed lease agreements to lay out terms and conditions of rental and protect owner and renter rights.
Education
Some College (No Degree) - Business Management Major, Human Resources Minor
Sacred Heart University
Fairfield, CTTimeline
Sacred Heart Student Ambassador
Sacred Heart Univeristy
08.2023 - Current
Marina Customer Service Representitive
Winnisquam Marina
05.2022 - Current
Aroma Joes Barista
Aroma Joes Coffee
11.2020 - 10.2021
Boat Rental Assistant Manager
Anchor Marine
05.2020 - 09.2021
Some College (No Degree) - Business Management Major, Human Resources Minor
Sacred Heart University