Meghan Endean
Freeport,IL
Summary
Dynamic and adaptable professional with experience at Walmart and The Pickle Barrel, excelling in customer service and store cleanliness. Demonstrated ability to enhance customer satisfaction and team performance through effective communication and reliability. Skilled in maintaining high standards of cleanliness and organization, contributing to a positive shopping experience. Proven track record in training team members and improving operational efficiency.
Overview
5
5
years of professional experience
Work History
Retail Worker
Walmart
06.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Sandwich Maker
The Pickle Barrel
10.2019 - 05.2022
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Greeted guests, promoted specials, and took orders.
- Reduced food waste with careful ingredient measurement and proper storage techniques.
- Ensured prompt service by working quickly yet meticulously during rush periods where long wait times could deter potential patrons from returning in the future.
- Provided exceptional customer service by addressing inquiries, resolving issues, and building rapport with patrons.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Demonstrated adaptability by cross-training in various roles within the establishment, providing support to colleagues as needed.
- Trained team members to prepare sandwiches and other items according to instructions.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Prepared and presented food in compliance with health and safety guidelines.
Education
None -
Park High
Livingston, MTSkills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Relationship building
Additional Information
While working at the pickle barrel, I was given a key to open the shop and close it as well. My boss trusted me enough to be the person to do it after almost a year of working there
Timeline
Retail Worker
Walmart
06.2022 - Current
Sandwich Maker
The Pickle Barrel
10.2019 - 05.2022
None -
Park High
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