Meghan Evans
Aubrey,TX
Summary
Adept at fostering customer loyalty and exceeding sales targets, I excelled as a Service Advisor,where my strong work ethic and exceptional customer service skills led to significant achievements. Skilled in service recommendations and multitasking, I consistently enhanced customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Service Advisor
McClain’s RV Superstore
05.2022 - 10.2024
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
Service Advisor
Boco Mobile Rv Service
05.2021 - 04.2022
- Strong communication with mobile technicians and customer
- Managed technicians schedules for efficiency
- Order parts as needed
- Submitted and facilitated insurance claims
Part Specialist
McClain’s Rv Superstore
09.2017 - 04.2021
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Education
Lumberton High School
Lumberton, TXSkills
- Customer Service
- Multitasking and Organization
- Strong Work Ethic
- Listening Skills
- Service Estimates
- Service Recommendations
- Handling Customer Complaints
Timeline
Service Advisor
McClain’s RV Superstore
05.2022 - 10.2024
Service Advisor
Boco Mobile Rv Service
05.2021 - 04.2022
Part Specialist
McClain’s Rv Superstore
09.2017 - 04.2021
Lumberton High School
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