Meghan Hudson
Westminster,CO
Summary
Dedicated and results-driven customer service professional with a proven track record of delivering exceptional support and satisfaction to clients. Seeking a remote customer service position to leverage extensive experience and expertise in effectively resolving inquiries, addressing concerns, and fostering positive relationships. Proficient in utilizing a wide range of communication tools and platforms, combined with a deep commitment to providing top-tier service, to ensure a seamless and delightful customer experience. Adept at problem-solving, multitasking, and adapting to diverse customer needs. Ready to contribute to a dynamic remote team with a focus on achieving customer-centric goals and enhancing brand loyalty.
Overview
6
6
years of professional experience
Work History
Director of Admissions
The Recovery Team
05.2013 - 05.2017
- Served as primary contact for coordination of client admission, assessed detox needs, arranged transportation to facility.
- Managed female treatment residences
- Was responsible for updating and managing facility's electronic medical records
- Served as liaison between clinical staff and medical director
- Took after hours admission and family calls
Office Manager
AMI Air Conditioning And Mechanical
10.2011 - 05.2013
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Dispatched employees to service locations
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
High School Diploma -
Lutheran High School
Little Rock05.2003
Skills
- Educational Strategies
- New Product Information
- Patient Scheduling
- Admissions Oversight
Timeline
Director of Admissions
The Recovery Team
05.2013 - 05.2017
Office Manager
AMI Air Conditioning And Mechanical
10.2011 - 05.2013
High School Diploma -
Lutheran High School
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