Meghan Kinney
Bethlehem,PA
Summary
Motivated Shift Supervisor experienced in chaotic and fast-paced environments and knowledgeable about security, safety, and service standards. Effective at helping management maintain order and increase revenue. Driven to apply two and a half years of experience to improve operations.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Playa Bowls
Bethlehem, PA
09.2020 - Current
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for the manager and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Counted and closed the register to ensure the store had obtained the correct amount of money after every shift.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
High School Diploma -
Liberty High School
Bethlehem, PA06.2022
No Degree - General Studies
Northampton Community College
Bethlehem, PASkills
- Coordinating Daily Operations
- Critical Thinking
- Manufacturing Processes
- Active Listening
- Equipment Modification
- Cash Handling Expertise
- Multitasking
- Positive Learning Environment
- Complex Problem-Solving
- Motivational Leadership
- Train Employees
- Patience
- Hard Working
Timeline
Shift Supervisor
Playa Bowls
09.2020 - Current
High School Diploma -
Liberty High School
No Degree - General Studies
Northampton Community College