Hi, I’m
Meghan Launius
Kalamazoo,MI
Summary
Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Dependable and adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
years of professional experience
Work History
Chili's Bar And Grill
Server
05.2023 - Current
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Viva Fajita
Server
05.2022 - 04.2023
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Chili's Bar And Grill
To-Go Specialist
11.2021 - 05.2022
Job overview
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
The Crew Family Restaurant
Server
06.2018 - 11.2020
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Provided front-of-house manager with detailed customer metrics to inform stock ordering, reducing food waste and increasing profits.
Education
Indiana University BloomingtonBloomington, IN
Bachelor of Science from Education
Skills
- Dining Area Maintenance
- Guest Relations Management
- Suggestive Selling
- Train Employees
- Pos Operation
- Service Prioritization
- Sales Expertise
- Servsafe Certified
- Cash Handling
- Menu Memorization and Presentation
Timeline
Server
Chili's Bar And Grill
05.2023 - Current
Server
Viva Fajita
05.2022 - 04.2023
To-Go Specialist
Chili's Bar And Grill
11.2021 - 05.2022
Server
The Crew Family Restaurant
06.2018 - 11.2020
Indiana University Bloomington
Bachelor of Science from Education