- Music & Collecting Vinyl
- Creative Writing
Meghan Mallon
Collegeville,PA
Summary
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
7
7
years of professional experience
Work History
Operations Manager
Ulta Salon and Cosmetics
11.2023 - Current
- Oversaw daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on best practices in customer service and operational procedures.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Responsible for overall merchandising and cleanliness of the store.
- Responsible for maintaining operational tasks such as RTV's, Send to DC's, omni channel productivity, and merchandising.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Merchandise Manager
Ulta Salon and Cosmetics
08.2022 - 11.2023
- Managed stock levels and replenishment processes to ensure product availability for customers.
- Led initiatives for improving in-store displays, resulting in increased foot traffic and sales conversion rates.
- Assisted Operations Manager in tasks such as replenishment, planograms, merchandising, and cleanliness.
- Executed visual merchandising guidelines across all store departments, enhancing brand consistency and appeal.
Beauty Advisor/Retail Keyholder
Ulta Salon and Cosmetics
10.2021 - 08.2022
- Advised clients on skincare and makeup products, enhancing their beauty routines.
- Demonstrated product application techniques, improving customer confidence in purchases.
- Managed merchandise displays to optimize product visibility and appeal.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in register for prompt customer service.
Cashier/Price Coordinator
AC Moore
09.2018 - 03.2021
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and store navigation.
- Restocked and organized merchandise in front lanes.
- Oversaw completion of new promotions or price changes to keep up with additional sales.
Education
High School Diploma -
Perkiomen Valley High School
Collegeville, PALiberal Arts
Montgomery County Community College
Blue Bell, PASkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Employee motivation
- Maintaining compliance
- Inventory control
Interests
Timeline
Operations Manager
Ulta Salon and Cosmetics
11.2023 - Current
Merchandise Manager
Ulta Salon and Cosmetics
08.2022 - 11.2023
Beauty Advisor/Retail Keyholder
Ulta Salon and Cosmetics
10.2021 - 08.2022
Cashier/Price Coordinator
AC Moore
09.2018 - 03.2021
High School Diploma -
Perkiomen Valley High School
Liberal Arts
Montgomery County Community College