MEGHAN MAPES
Saint Petersburg,FL
Summary
Dynamic Community Outreach Coordinator at BayCare Health System, with experience in Community Health Needs Assessment work, partnership development, and budget management. Proven track record in executing strategic initiatives, working to enhance community health outcomes. Adept at collaboration and problem-solving, driving impactful change through data-driven decision-making and effective project oversight.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Outreach Coordinator - Polk County
BayCare Health System
Clearwater, Florida
02.2024 - Current
- Facilitate triennial Community Health Needs Assessment process, formulate strategic implementation plan for Polk County, and manage subsequent years of operations and programming, driven by community data.
- Discover and establish strategic partnership opportunities targeting identified community health needs with existing partners and resources throughout Polk County.
- Deliver consistent updates to hospital leadership and board members on project developments, community health needs, and collaborations.
- Establish and oversee project budgets exceeding $2 million annually across 15 distinct community-based programs.
- Identify and develop process improvement opportunities to enhance project oversight, metric collection, impact evaluation, budget fidelity, and team efficiency.
- Participate in educational opportunities to promote the work of the Community Benefit team within the system and the community.
- Collaborate with internal departments, such as marketing, communications, and government relations, among others, to advance BayCare’s Community Benefit initiatives to improve community outcomes.
Community Benefit Specialist
BayCare Health System
Clearwater, Florida
12.2022 - 02.2024
- Delivered comprehensive administrative support for the Community Benefit Director, encompassing development of agendas, presentations, and minutes for 4 council and committee meetings with senior executive leadership on a monthly or bimonthly basis.
- Coordinated and administered action steps for the BayCare Sponsorship Committee on an ongoing basis, as directed by the committee chair, to intake and review applications, research the organization as needed, compile applications for committee meetings, communicate the decision with the applicant, and submit invoices for payment.
- Coordinated 4 in-person Community Benefit events with participation exceeding 50 attendees each, notably organizing Community Benefit Summit event for board members demonstrating Community Benefit efforts via a presentation and an interactive area containing 6 stations to enhance understanding.
- Partnered with Community Benefit Strategist on various special projects: restructured and deployed updated electronic filing system for Community Benefit team; revitalized quarterly educational Community Benefit newsletter for over 200 recipients and launched inaugural edition; redesigned and promoted internal SharePoint landing pages, encompassing design and content creation for 12 comprehensive SharePoint web pages that educate on all Community Benefit-related initiatives.
Appointment Coordinator
Progressive Insurance
Saint Petersburg, FL
10.2019 - 11.2022
- Performed and facilitated 80+ tasks per month related to Independent, National, and National Distribution property personal lines agencies and their appointment status with Progressive Home, within stated SLA timeframes
- Orchestrated 2+ projects at a time to onboard larger agency groups/relationships of up to 100+ agencies, requiring collaboration between multiple departments
MPH Intern
University of South Florida St. Petersburg Wellness Center
Saint Petersburg, FL
08.2021 - 05.2022
- Executed an interview-based pilot research project alongside the Assistant Director, Prevention Services and Victim Advocate to analyze facilitators/barriers to student use of victim advocacy services using qualitative analysis software
- Spearheaded an evaluation of the behavioral health consultation services offered at the Wellness Center in comparison to 20 other colleges/universities and the gold standard for behavioral health consultation services to put forth actionable recommendations to improve behavioral health consultation service use at USFSP Wellness Center
Senior Licensing Coordinator
Progressive Insurance
Saint Petersburg, FL
10.2018 - 10.2019
- Reviewed/managed licensing compliance of personal lines property insurance agents and agencies, per state department of insurance guidelines in over 40 states
- Completed 50+ tasks per week related to personal lines property agencies’ relationships with Progressive Home
Agency Services Representative
Progressive Insurance
Saint Petersburg, FL
02.2018 - 10.2018
- Assisted property insurance agents, policyholders, lienholders, and prospective customers as a first point of contact
- Calculated and endorsed billing plans, retrieved necessary agent contact information, and directed 150 calls per day
Service Assistant/Server
Longhorn Steakhouse
Bradenton, FL
09.2017 - 02.2018
- Created a unique dining experience for upwards of 700 guests per day while managing service floorplans of dining room staff with guest reservations, take-out orders, and the bussing/cleaning of the dining room
Chemistry Technician
Merieux Nutrisciences
Gainesville, FL
05.2016 - 06.2017
- Performed chemical extractions on food samples for an average of 15 different nutritional, antibiotic, and pesticide residue analyses to be run on HPLC or GC. Prepared necessary stock and standard solutions for extractions
Education
Master of Public Health -
University of South Florida
Tampa, FL05.2022
Bachelor of Science - Food Science and Human Nutrition
University of Florida
Gainesville, FL05.2017
Skills
- Microsoft Office 365
- Partnership development
- Collaboration
- Community assessment
- Budget management
- Project oversight
- Problem solving
- Strategic planning
Websites
Certification
Certified in Public Health, National Board of Public Health Examiners, 2022
Timeline
Community Outreach Coordinator - Polk County
BayCare Health System
02.2024 - Current
Community Benefit Specialist
BayCare Health System
12.2022 - 02.2024
MPH Intern
University of South Florida St. Petersburg Wellness Center
08.2021 - 05.2022
Appointment Coordinator
Progressive Insurance
10.2019 - 11.2022
Senior Licensing Coordinator
Progressive Insurance
10.2018 - 10.2019
Agency Services Representative
Progressive Insurance
02.2018 - 10.2018
Service Assistant/Server
Longhorn Steakhouse
09.2017 - 02.2018
Chemistry Technician
Merieux Nutrisciences
05.2016 - 06.2017
Master of Public Health -
University of South Florida
Bachelor of Science - Food Science and Human Nutrition
University of Florida